CYBER SKILLS TRAINING

Brand Owner Address Description
IL IMMERSIVE LABS HOLDINGS LIMITED 6th Floor, Programme, All Saints' Street Bristol BS12LZ Cyber skills training; cyber skills development services, namely, providing online training in the field of cyber skills; Security monitoring services, namely, online training in monitoring of computer systems for detection, identification and defence of cyber-attacks;The mark consists of the stylized letters I and L in white on a rectangular background of blue.;IMMERSIVE LABS;The color(s) blue and white is/are claimed as a feature of the mark.;Computer licensing; computer software licensing;Software as a service (SAAS) services featuring software for cyber security, namely, software for the upskilling and training of individuals in the identification, mitigation and defence against actual and potential computer and network security threats utilising the latest threat intelligence, gamified learning and simulated realistic live attacks; measurement of cyber risks; cyber security management information; expert consultancy relating to cyber security; security consultancy, namely, computer security consulting in the field of cyber security; Cyber security business intelligence services, namely, monitoring of business computer systems for detection, identification and defence of cyber-attack; advisory services relating to cyber security;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. Improving the frequency with which agents complete training in a call center or other constituent contact environment. Agents working in call centers are typically given periodic training to improve their skills. Training breaks are scheduled at various times throughout the day that can depend on the workload of the call center. However, often times the agents are unable to receive or complete their training during the scheduled training break due to unexpected work loads and other interruptions. The present invention enables monitoring and recording of whether training is received and completed during a training break. If the training was not completed, the training break is stored and rescheduled for a later time. The invention also facilitates completion of missed training breaks by providing spontaneous training breaks during periods of unexpectedly lower workload at the call center.