AVAYA INC.

@WORK STUDIO

SOFTWARE FOR INTERACTIVE VOICE RESPONSE SYSTEM;

ACA

Educational services, namely; conducting seminars, courses and workshops in the field of voice networking, data networking and the use of related voice networking and data networking computer software applications and printed course preparation materials included therewith; Providing testing to determine professional skills acquired in the field of voice networking, data networking and the use of related voice networking and data networking computer software applications and printed instructional materials included therewith;

ACACN

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE MATERIALS INCLUDED THEREWITH;COMPUTER SOFTWARE AND COMPUTER SOFTWARE APPLICATIONS FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;PROVIDING CERTIFICATION TESTING TO DETERMINE THE ADEQUACY OF TECHNICAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS THEREWITH;

ACCA

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE PREPARATION MATERIALS INCLUDED THEREWITH;COMPUTER SOFTWARE AND COMPUTER SOFTWARE APPLICATIONS FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;

ACE

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE PREPARATION MATERIALS INCLUDED THEREWITH;

ACECD

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND COURSE PREPARATION MATERIAL THEREWITH.;COMPUTER SOFTWARE FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND PRINTED MATERIAL THEREWITH.;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND PRINTED MATERIAL THEREWITH.;

ACECI

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND COURSE PREPARATION MATERIAL THEREWITH.;COMPUTER SOFTWARE FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND PRINTED MATERIAL THEREWITH.;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND APPLICATIONS AND PRINTED MATERIAL THEREWITH.;

ACOUSTICEDGE

Telephone headsets;ACOUSTIC EDGE;

ACS

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE PREPARATION MATERIALS INCLUDED THEREWITH;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;

ACSCD

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE MATERIALS INCLUDED THEREWITH;COMPUTER SOFTWARE APPLICATIONS FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;

ACSCI

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS, COURSES AND WORKSHOPS IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED COURSE MATERIALS INCLUDED THEREWITH;COMPUTER SOFTWARE APPLICATIONS FOR TRAINING IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;PROVIDING TESTING TO DETERMINE PROFESSIONAL SKILLS ACQUIRED IN THE FIELD OF VOICE NETWORKING, DATA NETWORKING AND THE USE OF RELATED VOICE NETWORKING AND DATA NETWORKING COMPUTER SOFTWARE APPLICATIONS AND PRINTED INSTRUCTIONAL MATERIALS INCLUDED THEREWITH;

AGENT INFORMATION TEMPLATE

Computer programs, namely an interactive natural language processing knowledge base used to build and customize interactive conversational mechanisms in the form of an animated or virtual character which assists, answer questions and provide information to users of web sites, for use in real-time Internet relay communications platforms;

AGENT MAP

computer software for use in the operation and management of telecommunications contact centers;

AGENT SCRIPTING INTERFACE

Computer programs, namely an interactive natural language processing knowledge base used to build and customize interactive conversational mechanisms in the form of an animated or virtual character which assists, answer questions and provide information to users of web sites for use in real-time Internet relay communications platforms;

AGILE COMMUNICATION ENVIRONMENT

Computer software that leverages service-oriented architecture frameworks and web services standards to provide communication services and which can be integrated into business applications and business processes [ and printed instruction manuals provided therewith ];COMMUNICATION;

ANSWERBASE

Downloadable computer programs, namely, programs for providing repair, maintenance and other product information in the field of consumer products to customers by means of Internet websites;ANSWER BASE;

ARCHITECTONICS

Educational services in the field of communications, namely; conducting seminars, courses and workshops in which training and sales tools will be provided to others for solution based sales and implementation of software applications;ARCHITECT TONICS;Business management and consultation; management consultation in the field of software application sales and implementation;Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely; troubleshooting of computer hardware and software problems;

ARIA

computer software for use in voice mail and voice messaging, electronic mail, automated attendant, interactive voice response, call processing, word processing, fax processing, video and multimedia applications, namely, for integrating voice messaging, electronic mail and business applications software, and for graphical user interfaces, programming tools and utilities and program development, and instructional manuals distributed therewith;

AUDIX

telecommunications products; namely, a telecommunications voice processor for voice mail and messaging, and computer software for use in telecommunications;

AUTHENTIC AVAYA

Refurbished telecommunications products, namely, telephones;[ telephone line modules comprising sensors and recorders for the analysis of telephone line operations;] digital voice terminals; telephone station modules comprising routers and software for managing multiple telephone lines;[ computer software featuring information on telephone feature and services options;] telephone network controllers, cabinets, carriers, processors and circuit cards; communications systems; communications servers and gateways; computer information storage and retrieval systems; telephony systems, messaging systems, voice mail systems, voice messaging systems, electronic mail systems, automated attendant systems, interactive voice response systems, database access and processing systems, video and multimedia systems, and fax processing systems, all of the above systems being comprised of computers, computer circuit boards, modems, audio interface, video interface, and conversion boards and circuits, digital signal processing boards, telephone and data network switches, communications boards, logic boards, network interface boards, telephone and data transmission interface boards and circuits, voice and video analysis and response processors, power supplies, and user interface circuits; [computer software for use in voice mail, voice messaging, electronic mail, automated attendant, interactive voice response, call processing, word processing, fax processing, video and multimedia applications, and programming tools and utilities;] and, instructional manuals distributed with all of the foregoing goods;AUTHENTIC;

AVAYA

Communications hardware and software to enable e-business processes, namely, software for connecting computer networks and users and software to allow users to perform electronic business transactions via a global computer network in the field of e-business and virtual enterprises; computer hardware and software for the integration of text, audio, graphics, still images and moving pictures for converging existing capabilities of voice, data, video and wireless communications networks for use by those providing professional services and for use by consultants to businesses, ISP's, ASP's and server providers; communications software, namely, software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging, software development tools, telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems, namely, communications networks composed of servers, work stations comprising computer monitors, computer keyboards, computer peripherals, and central processing units and network operating systems and communications links, namely, personal computers, telephones, wireless communication devices, namely, personal digital assistants, mobile telephones, wireless network interface cards, and wireless local area networks; communications software providing intra and inter enterprise communication functionality such as call processing, voice mail, e-mail, fax, scheduling and personal productivity tools across a global enterprise communication network; electronic key telephone systems comprising control units, telephone sets, feature cartridges, telephone connecting cords, lines and apparatus therefore; computer software for use in monitoring, controlling, and managing telephone call centers; computer information storage and retrieval systems comprised of optical disk storage, with high capacity, computer hardware and general purpose database management software; network management computer software used for managing storage area networks; LAN, WAN, MAN and VPN switching and routing products, namely, software and computer hardware that provide switching and routing for high speed networking; [ fiber optic products, namely, switches and multiplexors; patch cords and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; telecommunications adapters; telecommunications plugs, jacks, and connecting blocks; signal repeaters, reshapers and reformers for use in a telecommunications system; modems; ] electrical protection devices for telecommunications equipment, namely, power supplies, surge protectors and uninterruptible power supplies; [ telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment ];Installation and maintenance of computer hardware; Installation of computer networks; maintenance and repair of computer networks;Business management and consultation; management consultation in the field of customer, supplier, partner and employee relationship management for the benefit of others;Installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems;

AVAYA

Clothing, namely, T-shirts, sweat shirts, sport shirts, jackets, vests, and caps;

AVAYA

Transport of goods;

AVAYA ARC

Avaya Arc is software located on a server that orchestrates network service chains (network functions) from network operating system software;

AVAYA AURA

computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing service, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initializing real time and non real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner;

AVAYA AURA

Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; software for providing on-line access to cloud-based services in the field of enterprise communications;Cloud telecommunication services in the nature of providing access to telecommunication networks;Providing cloud-based services, namely, development and testing of communications and collaboration applications; scientific and technological engineering services in the fields of telecommunications; monitoring of computer software; providing online non-downloadable software applications that manage voice, video and data communications over a computer network; providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing a cloud-based laboratory environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing computer software design services, technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others, all the foregoing providing in the fields of communications, local area and wide area networks, data processing centers, and video conferencing networks; design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks;

AVAYA AURA COLLABORATORY

Cloud telecommunication services in the nature of providing access to telecommunication networks;COLLABORATORY;Providing cloud-based services, namely, development and testing of communications and collaboration applications; scientific and technological engineering services in the fields of telecommunications; monitoring of computer software; providing online non-downloadable software applications that manage voice, video and data communications over a computer network; providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing a cloud-based laboratory environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing computer software design services, technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others, all the foregoing providing in the fields of communications, local area and wide area networks, data processing centers, and video conferencing networks; design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks;

AVAYA AVA

Downloadable cloud-based and on-premise artificial intelligence (AI) / machine learning (ML) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (NLP) and computational linguistics in connection with real-time and historical digital customer attributes; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Downloadable cloud-based and on-premise AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Computer software that integrates NLP, ML, Computational Linguistics (CL), Information Retrieval (IR) and Language Identification (LI), which is capable of understanding general human queries and formulating responses; Computer software and instructional manuals as a unit sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; Downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses;Providing temporary use of non-downloadable AI / ML customer service software for simulating conversations, mining and analyzing data utilizing NLP and computational linguistics in connection with real-time and historical digital customer attributes; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML-based chat-bot and virtual agent software for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, and SMS, and for mining public social media postings and social media posts of short character length; Providing temporary use of non-downloadable AI / ML customer service software having cognitive computing technologies that provide multi-modal NLP, AI / ML, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; Providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, including instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates NLP, CL, IR, LI, and ML which is capable of understanding general human queries and formulating responses;

AVAYA BREEZE

Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; Software platform for providing communication devices with uniform access to communication applications; Software for integrating communication devices with communication applications; Software for performing application integration; Client software for providing user interface between and integration of communication devices to communication applications; Software for providing on-line access to cloud-based services in the field of enterprise communications; Computer software for use as an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; Computer software for use as an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications and presence services; Computer software for use in creating customer and enterprise data repositories; Computer software for use as an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; Computer software for use as an application development platform for the identification and classification of customers; Computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers;Providing user access to a global computer network;Providing temporary use of non-downloadable cloud-based software for the development and testing of communications and collaboration applications; Engineering services in the fields of telecommunications; Monitoring of computer software for technical purposes; Providing temporary use of online non-downloadable software for managing voice, video and data communications over a computer network; Computer services, namely, providing virtual computer systems and virtual computer environments through cloud computing for data storage services and for online laboratory environments; Computer software design services; Technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others; Design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks; Technical support services, namely, work assignment call reconstruction and real-time speech support;

AVAYA BRIDGES

Maintenance and repair of telecommunications networks and equipment.;

AVAYA CLEARPRESENCE

Audio coding and decoding (codec) software used to improve sound quality over internet, voice, video and wireless networks;AVAYA CLEAR PRESENCE;

AVAYA CLEARTRAC

TELECOMMUNICATION PRODUCTS, NAMELY, AN INTEGRATED VOICE AND DATA FRAME RELAY ACCESS DEVICE;

AVAYA CLOUD OFFICE

Downloadable mobile application and desktop software for collaboration and group communications services, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, facsimile services and telemedicine; downloadable computer software for integrating collaboration and group communication software with external telecommunications service provider equipment and software; downloadable computer software for assisting users with messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, and facsimile services; downloadable mobile application and computer software for telecommunications, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services;CLOUD OFFICE;Unified communications as a Service (UCaaS) services featuring software platforms for providing telephony and telecommunications services; software as a service (SaaS) services featuring software for contact center interaction management; providing on-line non-downloadable software and applications for the transmission, recording, reproduction, display, organization, management, manipulation, and review of electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice messages and audio clips, video messages and video clips, audio, video, and audiovisual content, and other data for the facilitation of communications between two or multiple users via computer networks, the internet, communication networks and global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs); providing on-line non-downloadable software and applications for sending and receiving electronic messages, e-mails, instant messages, text messages, text, facsimiles, graphics, pictures, images, files, documents, presentations, business and project tasks, calendar appointments, voice messages and audio clips, video messages and video clips, audio, video, and audiovisual content, and other data and for enabling and managing simultaneous, multiple modes of communication via computer networks, the internet, communications networks and global information networks, virtual private networks (VPNs), wide-area networks (WANs), and local area networks (LANs);

AVAYA CONNECT

Business management and consultation; Administration of a partnership program for enabling participants to obtain discounts on goods and receive improved services; Administration of a partnership program for enabling participants to provide improved services through discounts on goods and services; Customer loyalty services for commercial, promotional and/or advertising purposes; Providing information on marketing, sales, promotional, incentive award and loyalty programs for individuals and businesses;

AVAYA CONNECT

The mark consists of a rectangle with the word AVAYA above a horizontal line and the word CONNECT below the line.;Color is not claimed as a feature of the mark.;Business management and consultation; Administration of a partnership program for enabling participants to obtain discounts on goods and receive improved services; Administration of a partnership program for enabling participants to provide improved services through discounts on goods and services; Customer loyalty services for commercial, promotional and/or advertising purposes; Providing information on marketing, sales, promotional, incentive award and loyalty programs for individuals and businesses;