VITIL SOLUTIONS, INC.

KNOWLEDGE COLLABORATION

Software as a service (SAAS) services featuring software for multiple individuals to iteratively contribute and organize information on topics which results in the generation and finalization of knowledge base articles;

KNOWLEDGEDESK

KNOWLEDGE DESK;Platform as a service (PAAS) featuring computer software platforms for the development, management and operation of articles and workflows for others that can be linked to service level management, service portfolios, queues, service catalogs and website builder tools; Software as a service (SAAS) services featuring software for an integrated platform for the development, management and operation of articles and workflows for others that can be linked to service level management, service portfolios, queues, service catalogs and website builder tools;

PROCESS CUBE

Computer software for visualization of information technology services data, organizational workflow visualization and support visualization and for streamlined and enhanced access to information technology service history and knowledge articles;PROCESS;Software as a service (SAAS) services featuring software for visualization of information technology services data, organizational workflow visualization and support visualization and for streamlined and enhanced access to information technology service history and knowledge articles;

SERVICE CUBE

SERVICE;Software as a service (SAAS) services featuring software, namely, an integrated software platform for the development, management and operation of service portfolios for others comprising comprehensive service design packages, with linkage of said service portfolios to other specific service design packages, usage metrics data, integration with all service ticketing applications, and the ability for customers to obtain their collaboration;

SERVICE FOURIER

SERVICE;Software as a service (SAAS) services featuring software for a fully integrated system for the development, management, stakeholder collaboration and operation of service portfolios made up of comprehensive service design packages, portfolio linkage, knowledge collaboration with usage metrics dashboards with linkage to specific service design packages, integration with all service ticketing applications, and meaningful visibility for customers to obtain their collaboration;

SUPPORT CUBE

Computer software for determining and displaying total cost of ownership, operation and support of equipment in a given environment;SUPPORT;Software as a service (SAAS) services featuring software for determining and displaying total cost of ownership, operation and support of equipment in a given environment;

VITIL

Computer installation and repair; [ Installation of computer networks; ] Installation of computer systems; Maintenance and repair of computer hardware; [ Maintenance and repair of computer networks; ] Maintenance of computer hardware; Repair of damaged computers; repair or maintenance of computers; Updating of computer hardware; Upgrading of computer hardware;VITAL;[ Application service provider (ASP), namely, hosting computer software applications of others; Computer diagnostic services; Computer disaster recovery planning; Computer network design for others; Computer project management services; Computer services, namely, designing and implementing web sites for others; Computer services, namely, filtering of unwanted e-mails; Computer services, namely, managing web sites for others; Computer services, namely, remote and on-site management of electronic messaging systems and applications for others; Computer systems analysis; Computer virus protection services; Installation of computer software; Integration of computer systems and networks; Monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities ];

VITIL

Computer services, namely, on-site management of information technology (IT) systems of others; Computer technical support services, namely, 24/7 service desk or help desk services for IT infrastructure, operating systems, database systems, and web applications; Computer technology support services, namely, help desk services; Software as a service (SAAS) services featuring software for information technology service management, knowledge management and service desk management;