WALKER INFORMATION, INC.

CSM WORLDWIDE

MARKET RESEARCH SERVICES;WORLDWIDE;THE LINING AND STIPPLING ON THE DRAWING ARE FEATURES OF THE MARK AND ARE NOT INTENDED TO INDICATE COLOR.;

FACE VALUE

Business training services related to customer information management and interpretation of customer data utilizing an interactive card game;

FACE VALUE

Games, namely, card games and board games;

OPTIMIZED CX

business consulting and information services; business marketing consulting services; customer relationship management consulting services; assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, advertising, and customer analysis; business consulting services in the field of advertisement and awareness, usage, customer experience management, competitive intelligence, needs-based segmentation, engagement programs, campaign management; business monitoring services, namely, tracking web sites and applications of others to provide strategy, insight, sales, operation, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and industry trends and actions; consumer research and survey services; conducting business research and surveys; concept and brand development for various industries;CX;

QCA

training manuals dealing with conducting surveys that measure employee perceptions on quality and excellence within organizations;Q C A;

QUALITY CULTURE ASSESSMENT

training manuals dealing with conducting surveys that measure employee perceptions on quality and excellence within organizations;

SMARTLOYALTY

Computer software for conducting customer surveys, gathering customer feedback, processing, reporting, tracking and managing customer satisfaction information and tracking customer follow-up;SMART LOYALTY;

W

W;market research; business marketing and consulting services; business information; computer data base management; direct mail advertising; telemarketing; statistical analysis; conducting business and marketing surveys;data base development for others; health care product research; clinical research in the field of pharmaceuticals and medical devices;

W

WALKER INFORMATION;MARKET RESEARCH, BUSINESS MARKETING AND CONSULTING SERVICES, STATISTICAL ANALYSIS, CONDUCTING BUSINESS AND MARKETING SURVEYS AND COMPUTERIZED DATABASE MANAGEMENT;DATABASE DEVELOPMENT SERVICES;The lining in the drawing is a feature of the mark and does not indicate color.;

WALKER

business consulting and information services; business marketing consulting services; customer relationship management consulting services; assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, advertising, and customer analysis; business consulting services in the field of advertisement and awareness, usage, customer experience management, competitive intelligence, needs-based segmentation, engagement programs, campaign management; business monitoring services, namely, tracking websites and applications of others to provide strategy, insight, sales, operation, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and industry trends and actions; consumer research and survey services; conducting business research and surveys; concept and brand development for various industries; advising and consulting in connection with the design, customization and analysis of business concept testing surveys, employee evaluations, business engagement and feedback surveys, market surveys, business research surveys, academic business research surveys and customer surveys; providing and creating business analytics to assist in the management, tracking and application of survey data; providing information online in the fields of market research statistics, customer satisfaction, employee engagement, brand development, brand evaluation, statistics for business or commercial purposes, online data collection for business research and surveys, market research, business management, business data analysis, customer research, demographics, brand development, employee engagement, employee management, employee development, and employer-employee relationships; providing an online computer database in the field of business information;database development for others; software as a service (SAAS) for conducting customer surveys, gathering customer feedback, processing, reporting, tracking and managing customer satisfaction information and tracking customer follow-up, management of customer experience competitive intelligence, needs-based segmentation, and engagement programs; providing software as a service (SAAS) to measure, prioritize, and optimize the customer, product, employee and brand responses, and to display relevant concurrences using statistically driven data sets; software as a service (SAAS) in the fields of business research, market research, market development and market growth, consumer research and customer satisfaction surveys, product research, brand research and concept testing surveys, employee evaluations and feedback surveys, all to measure, prioritize, and optimize the customer, product, employee and brand responses, and to display relevant concurrences using statistically driven data sets; Software as a service (SAAS) for designing, conducting and analyzing surveys, survey data and consumer feedback; software as a service (SAAS) for providing and creating analytics to assist in the management, tracking and application of survey and contact data; providing temporary use of non-downloadable computer software accessed via the Internet in the field of business, academic, healthcare and market research, analysis, surveys, customer research, demographics, product and brand development, employee engagement, employee management, employee development and employer-employee relationships, all to measure, prioritize, and optimize the customer, product, employee and brand responses, and to display relevant concurrences using statistically driven data sets; providing software as a service (SAAS), accessed via the internet and offline featuring software for contact information, data feedback, data evaluation, and research surveys, data collection, data integration, data management, data analysis, follow-up to survey responses and generating reports for use in consulting with respect thereto; computer services, namely, hosting and maintaining an online website and web facilities for others for conducting consumer surveys, employee surveys and business research and analyzing resulting data; providing information online in the field of product development and product testing;

WALKER INFORMATION

In the statement, disclaimer information is inserted. The drawing is amended to appear as follows: WALKER INFORMATION and a standard characters claim is inserted.;In the statement, Column 2, lines 9-11 should be deleted, and, The drawing is corrected to appear as follows: WALKERINFORMATION;market research; business marketing and consulting services; business information; computer data base management; direct mail advertising; telemarketing; statistical analysis; conducting business and marketing surveys;INFORMATION;data base development for others;

WALKER MARKET GUIDE

assistance, advisory services and consultancy with regard to business planning, business analysis, business management, business organization, advertising, and customer analysis; Business consulting services in the field of advertisement and awareness, usage, customer experience management, competitive intelligence, needs-based segmentation, engagement programs, campaign management; Business monitoring services, namely, tracking web sites and applications of others to provide strategy, insight, sales, operation, particularly specializing in the use of analytic and statistic models for the understanding and predicting of consumers, businesses, and industry trends and actions; Consumer research and survey services; Conducting business research and surveys; concept and brand development for various industries;MARKET GUIDE;

WALKER SMARTLOYALTY SYSTEM

Computer software for conducting customer surveys, gathering customer feedback, processing, reporting, tracking and managing customer satisfaction information and tracking customer follow-up;WALKER SMART LOYALTY SYSTEM;SYSTEM;

WALKERINFORMATION

WALKER INFORMATION;market research; business marketing and consulting services; business information; computer data base management; direct mail advertising; telemarketing; statistical analysis; conducting business and marketing surveys;data base development for others; health care product research; clinical research in the field of pharmaceuticals and medical devices;