COMPUTER HARDWARE SOFTWARE USE

Brand	Owner (click to sort)	Address	Description
3CS	ROCKWELL INTERNATIONAL CORPORATION	Pittsburgh PA	computer hardware and software use for processing, routing, administration, management, and reporting of voice, data and multimedia customer interactions in the telecommunications industry;
FLEET MAINTENANCE	Cogep, inc.	1220 boulevard Lebourgneuf Suite 200 Quebec G2K 2G4 Canada	Computer hardware and software use to obtain truck fleet information and provide truck maintenance information and management functions;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

An integrated hardware and software monitoring system for a remote computer includes an event monitoring module loaded on the remote computer. The event monitoring module includes a hardware event detector that detects hardware events on the remote computer that may need attention, and a software service detector that detects status of software running on the remote computer to determine if any of the software has failed or is not operating properly, and to output a software event as a result thereof. The monitoring system also includes a data transmission system for performing a data transmission so as to notify a support specialist over a network connection of a hardware event or software event detected by the event monitoring module. The monitoring system further includes a graphical user interface provided on a display of the remote computer for allowing a user of the remote computer to make selections as to which software services and hardware events are to be detected.