COMPUTER REPORTING SOFTWARE MONITORING

Brand Owner Address Description
SQM Leslie, Scott D. c/o Evidant Corporation, Suite 150 23272 Mill Creek Drive Laguna Hills CA 92653 Computer reporting software for monitoring and managing the service quality and effectiveness of business processes over a designated period; includes measurement of productivity of business people as well as the ability of computer hardware and software to deliver business productivity and financial value to organizations; specifically addresses the ability to measure and manage-- 1) computer system performance as it relates to computer end-user's expectations and requirements 2) return on investment of computer and related technologies 3) business productivity of computer systems 4) business productivity of individuals in performing business tasks 5) financial value and risk of computer systems and networks in their ability to satisfy end-user expectations and requirements;The entire mark appears in the color blue.;SERVICE QUALITY MANAGEMENT;The color(s) blue is/are claimed as a feature of the mark.;Technical consulting services and computer programming services related to service quality management methods and processes of implementing a project to manage and improve service quality of business people and computer systems;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. An integrated hardware and software monitoring system for a remote computer includes an event monitoring module loaded on the remote computer. The event monitoring module includes a hardware event detector that detects hardware events on the remote computer that may need attention, and a software service detector that detects status of software running on the remote computer to determine if any of the software has failed or is not operating properly, and to output a software event as a result thereof. The monitoring system also includes a data transmission system for performing a data transmission so as to notify a support specialist over a network connection of a hardware event or software event detected by the event monitoring module. The monitoring system further includes a graphical user interface provided on a display of the remote computer for allowing a user of the remote computer to make selections as to which software services and hardware events are to be detected.