COMPUTER SOFTWARE PROVIDING DETAILED RECORDS

Brand Owner Address Description
MXREPORT Zultys, Inc. 785 Lucerne Drive Sunnyvale CA 94085 Computer software providing detailed records and data for call center managers and system administrators to use to create digests, summaries, graphs, and spreadsheets to help manage and improve their call center operations, communications flow, and customer service;
 

Where the owner name is not linked, that owner no longer owns the brand

   
Technical Examples
  1. An apparatus and a method for tracking time spent on one or more Internet sites. The tracked information may then be used to generate detailed records containing the Uniform Resource Locators (URLs) of the sites visited, the exact time spent on each site, and a record of any downloads, file transfers, or other activities performed by the user. One or more reports may be generated from the detailed records and list the activity by each user, tabulating the web site accessed and the time spent on that web site. This information may then be utilized to generate an invoice for the work performed. The reports may be generated are stored electronically, and may be accessed by an invoicing program which uses stored hourly rates in conjunction with the information in the report to generate a detailed invoice for the client. The invention may be deployed on a personal computer, and enabled by a service operator who provides the time tracking and recouping system (e.g., a software means).