CUSTOMER PLUS

Brand Owner Address Description
CUSTOMER+ DIALPAD, INC. Suite 400A 3001 Bishop Drive San Ramon CA 94583 CUSTOMER PLUS;software as a service (SAAS) services featuring software applications for using artificial intelligence for customer relationship management (CRM); providing on-line non-downloadable software for telephony, messaging, conferencing, and voicemail services for enterprise and consumer users over a global computer network providing temporary use of on-line non-downloadable software using artificial intelligence for machine learning applied to voice and text communications;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method is provided that identifies and categorizes the reason a customer contacts a customer service center, i.e. the customer's goal or problem. In addition, the method allows the customer to be categorized into a set of behavior-based groupings. This integration of goal and customer categorization establishes the foundation to optimally direct the customer's request through an appropriate center. This method can collect information regarding the customer's behavior and can use that behavioral information to determine the optimal manner for handling the customer request.