EYE ON CUSTOMER

Brand Owner Address Description
EYEON CUSTOMER BLACK INK TECHNOLOGIES CORP. 101 Arch Street Boston MA 02110 EYE ON CUSTOMER;CUSTOMER;Software as a service (SaaS) in the consumer durable goods industry across the distribution supply chain featuring software analyzing customer segments and purchase trends using key geo-economic metrics related to product sales trends also associated with dealer performance; Software as a service (SaaS) featuring business software for customer relationship management; Software as a service (SaaS) featuring business intelligence, geo-spatial and analytics;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method is provided that identifies and categorizes the reason a customer contacts a customer service center, i.e. the customer's goal or problem. In addition, the method allows the customer to be categorized into a set of behavior-based groupings. This integration of goal and customer categorization establishes the foundation to optimally direct the customer's request through an appropriate center. This method can collect information regarding the customer's behavior and can use that behavioral information to determine the optimal manner for handling the customer request.