FAIR CHAT

Brand	Owner	Address	Description
FAIRCHAT	FairClaims, Inc.	756 S. Broadway #702 Los Angeles CA 90014	FAIR CHAT;Business risk management; Mediation and conclusion of commercial transactions for others; Mediation of agreements regarding the sale and purchase of goods; Mediation of contracts for purchase and sale of products; Mediation of trade business for third parties; Negotiation and settlement of commercial transactions for third parties;Alternative dispute resolution services; Arbitration; Arbitration services; Legal services; Mediation;Software as a service (SAAS) services featuring software for managing workflow and business processes and for managing, processing and exchanging documents, images and communications for use in connection with online arbitration, mediation and dispute resolution; Software as a service (SAAS) services, namely, hosting software for use by others for use in dispute resolution and management;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A customer is transferred from a first Internet chat session on a first server to a second Internet chat session on a second server without the customer having to take any action whatsoever. The second server may be the same server as the first server or may be different from the first server and may be physically located in another city, state, country, or continent. When the need arises to transfer a customer chat to another agent (who may be on another server) the agent requests a transfer and a list of available chat sessions is provided (300) to the agent. If the agent requests a transfer of the customer to one of those available chat sessions then a determination (310) is made as to whether the proposed transfer is permitted. If the transfer is permitted and initiated by the agent, the agent's computer sends all the transfer information as well as a transfer command to the customers browser. The command sent activates a mini-application residing on the customer's browser that seamlessly connects the customer to a new URL for a second chat session. Further, when the transfer is initiated, all or a portion of the information, including documentation, from the first chat session is simultaneously transferred to the second chat session.