INFORMATION WORKFLOW PROCESSING MANAGEMENT

Brand Owner Address Description
IMPRESS Shareholder Services Group, Inc., The One Exchange Place Boston MA 02109 information and workflow processing management services for the mutual fund industry;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method and apparatus for extensible real-time workflows are described. The present invention allows a user of a transaction processing system, such as a customer relationship management (CRM) tool or an automatic call distribution (ACD), for example, to easily add new event sources without recompiling the core workflow server engine of the transaction processing system. The invention also supports features such as the adding of new services, the exchange of events and parameters with other systems, real-time collection and display of workflow statistical information, the use of a centralized configuration database, incremental loading and unloading of workflows and rules, and exception handling.