MANAGEMENT CALL CENTERS

Brand Owner (click to sort) Address Description
CALL CENTER PARTNERSHIP LUCENT TECHNOLOGIES INC. 600 Mountain Avenue Murray Hill NJ 07974 management of call centers for others, namely, call center equipment, networks and applications;CALL CENTER;
LIVE RESPONSE SOLUTIONS RENT GROUP INC. Suite 2600 950 E. Paces Ferry Rd. NE Atlanta GA 30326 Management of call centers for others;
PATIENT PURSUIT CENTURY INTERACTIVE, L.C. Suite 720 8750 North Centeral Expressway Dallas TX 75231 Management of call centers for others utilizing non-downloadable software featuring tracking, filtering, sorting, categorizing, coaching and routing inbound and outbound calls for optimizing call quality in the field of dental services; Marketing services, namely, identifying and reporting inbound calls generated from advertising and marketing channels;PATIENT;
SERVICE SETTER CENTURY INTERACTIVE, L.C. Suite 720 8750 North Centeral Expressway Dallas TX 75231 Management of call centers for others utilizing non-downloadable software featuring tracking, filtering, sorting, categorizing, coaching and routing inbound and outbound calls for optimizing call quality in the field of automotive service centers;SERVICE;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. Incoming communications received by call centers and the like are routed to one or more alternative call centers based on a comparison of Match Rates and Expected Wait Times. Such routing helps improve the overall load balancing of a call center or network of call centers while increasing the effectiveness and controlling the costs of handling incoming communications.