MANY CHAT

Brand Owner (click to sort) Address Description
MANYCHAT ManyChat, Inc. c/o Artem Burachenok 353 Sacramento Street, Office 9107 San Francisco CA 94111 MANY CHAT;Business management and marketing consulting; business management services, namely, administration of business engaged in e-commerce; business management services relating to analyzing and compiling information and data; providing a website for management of marketing and sales promotion activities; business information services, namely, gathering and reporting information regarding customer identity, customer preferences and customer purchasing behavior; business management services, namely, analyzing data to determine and report on the effectiveness of direct marketing activities by customers;
MANYCHAT ManyChat, Inc. c/o Artem Burachenok 353 Sacramento Street, Office 9107 San Francisco CA 94111 MANY CHAT;Platform as a service (PaaS) and software as a service (SaaS) featuring computer software platforms to allow users to perform electronic business transactions via a global network; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for creating and automating electronic communications featuring computer software platforms for use in sales and marketing automation and customer communication; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in creation, management, deployment, monitoring and analysis of messaging application marketing campaigns; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in customer relationship management (CRM); platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in enabling automated customer relationship management (CRM); platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for electronic management of customer service and customer support communications; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in communicating directly with customers over the Internet, namely, chatbot services and live chat services; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for organizing information on customer identity, customer preferences, and customer purchasing behavior; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for direct marketing, namely, managing direct marketing campaigns and creating direct marketing materials; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for marketing automation and customer communication for use in facilitating communication in the marketing and advertising fields; platform as a services (PaaS) and software as a service (SaaS) featuring computer software platforms for use in customizing user interfaces; providing temporary use of online non-downloadable software application development tools; online non-downloadable software for creating and automating electronic communications for sales and marketing automation and customer communication; providing online non-downloadable software for creating and automating electronic communications for use in facilitating interaction between humans and machines; software as a service (SaaS) services featuring software for simulating conversation with humans via the internet; online non-downloadable software used for digital virtual agents, intelligence agents, natural language processing, and business automation, namely, automated electronic communications software; software as a service (SaaS) services featuring software used for management, automation, and recording of customer service and sales, namely, software for use in database management, for use in data analytics; software as a service (SaaS) services featuring software for use in management of customer and user inquiries through websites, namely, automated chat and communication software; online non-downloadable software for use in managing messaging applications; software development, design, and programming; providing online non-downloadable software for use in marketing database management and management of direct marketing communications, namely, messenger marketing, internet notifications, and email marketing; providing online non-downloadable software for use in management of sales and marketing contacts databases;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A customer is transferred from a first Internet chat session on a first server to a second Internet chat session on a second server without the customer having to take any action whatsoever. The second server may be the same server as the first server or may be different from the first server and may be physically located in another city, state, country, or continent. When the need arises to transfer a customer chat to another agent (who may be on another server) the agent requests a transfer and a list of available chat sessions is provided (300) to the agent. If the agent requests a transfer of the customer to one of those available chat sessions then a determination (310) is made as to whether the proposed transfer is permitted. If the transfer is permitted and initiated by the agent, the agent's computer sends all the transfer information as well as a transfer command to the customers browser. The command sent activates a mini-application residing on the customer's browser that seamlessly connects the customer to a new URL for a second chat session. Further, when the transfer is initiated, all or a portion of the information, including documentation, from the first chat session is simultaneously transferred to the second chat session.