NETWORK MANAGEMENT SERVICE MANAGEMENT

Brand	Owner	Address	Description
RESOLVE	CROSSKEYS SYSTEMS CORPORATION	Crosskeys Centre, 362 Terry Fox Drive Kanata, Ontario K2S 1B9 Canada	network management and service management software for communications and telecommunications networks and instruction manuals sold as a unit therewith;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A service management system for a communications network which accepts requests for communications services from service order sources. The service management system includes an interface to the service order sources, a database, and an interface to network elements which provide the communications services. The service order sources may have differing order input formats which are converted by the system into a single internal format for processing and determining of provisioning information to be output to the network elements. The service management system includes table-driven logic which is used to validate and process the requests to determine the provisioning information. Once the provisioning information is determined, it is queued to the appropriate network element, and an acknowledgment is sent to the originating service order source. The service management system also includes a interface to query the database and network elements to perform debugging and error correction.