ON LINE AUTOMATED INFORMATION SERVICES

Brand	Owner	Address	Description
BIZMILES	Biztravel.com, Inc.	90 Park Ave., Suite 1700 New York NY 100161389	on-line automated information services for monitoring frequent traveler accounts and benefits;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A telecommunications system includes a front end automation system, an operator services switch, an automated operator, and an automation data server. The front end automation system interacts with a caller in order to recognize a request of the caller and determine a response to the request. The operator services switch, which is inter-operably coupled to the front end automation system, receives a call from the front end automation system, after the front end automation system has recognized the request and has determined the response to the request, and creates billing information relative to the call. The automation data server, which is inter-operably coupled to the front end automation system, passes information about the request and the response from the front end automation system to the automated operator. The automated operator, which is inter-operably coupled to the operator services switch, provides the response to the request to the caller.