PROVIDING INFORMATION ON ELECTRONIC

Brand	Owner (click to sort)	Address	Description
EC RESOURCE	THOMSON LICENSING CORPORATION	650 NAAMANS ROAD CLAYMONT DE 19703	providing information on the electronic commerce transaction capabilities of businesses;
ECRESOURCE	THOMSON LICENSING CORPORATION	650 NAAMANS ROAD CLAYMONT DE 19703	providing information on the electronic commerce transaction capabilities of businesses;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

To provide a system for providing information that allows operators who orally answer questions about certain products from users to deal with the users quickly and effectively. The level of information disclosure is specified for each electronic information to be used for customer support in an information server. In response to the reception of a request for information from an operator terminal, knowledge levels of the user and the operator are determined. The associated electronic information is edited according to rules of providing information that are determined according to the specified knowledge level. The edited version of the electronic information is supplied to the operator terminal. The extent to which information will be disclosed varies according to the level of the knowledge of the user or the operator for a certain product.