QUALITY STANDARD PURPOSES

Brand	Owner	Address	Description
ICAP	Provana	Suite 525 901 Warrenville Road Lisle IL 60532	Downloadable analytics computer software platform providing detailed phone call quality checks for every recorded phone call being made by companies recording phone calls for quality standard purposes, enabling its users to utilize the information to assess, score and review call agents' compliance with call standards regarding consumer experience including tone, inflection, inflammatory speech and adherence to policies related to regulatory disclosures;I CAP;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

An adaptive intelligent radio module (IRM) is provided in an intelligent radio design for gateways between satellite and terrestrial networks. The intelligent radio module monitors channel signal quality at the channel units of the gateway to determine whether the quality of a channel unit is below a predetermined quality threshold. If the channel quality is greater than or equal to the predetermined quality threshold, then a standard channel unit is employed, and nominal algorithms are used to process the channel. However, if the channel quality is below the quality threshold, then a high performance channel unit is used that employs complex algorithms unique to the particular quality defect of the channel quality. Various additional functions can be performed at the receive side and the transmit side of the channel units monitored by the IRM. Further, the IRM can add or enhance existing algorithms in accordance with new technology.