SOFTWARE PROVIDING TECHNICAL ASSISTANCE

Brand	Owner	Address	Description
MIMO	MAPINFO CORPORATION	One Global View Troy NY 12180	software providing technical assistance and sample programs in the field of geographic and demographic data management, analysis, manipulation and presentation;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A system and a method for automatically routing calls made to an unavailable number to a directory assistance service for further assistance are disclosed herein. An intercept system intercepts these erroneous calls and automatically routes them to a directory assistance service. The directory assistance service then can inform the caller of the unavailable status of the telephone number the caller is attempting to dial. Likewise, the directory assistance service can provide any additional information associated with the unavailable subscriber associated with the unavailable number, such as alternate numbers. The directory assistance service also can provide information regarding other subscribers having similar characteristics to the unavailable subscriber that the caller is attempting to reach. Additionally, the directory assistance service can be adapted to provide general or targeted advertisements to the caller before, during, and/or after providing directory assistance to the caller.