SOFTWARE SUPPORT

Brand	Owner	Address	Description
SOFTWARE SUPPORT, INC.	Software Support, Inc.	11000 Richmond Avenue, Suite 570 Houston TX 77042	SOFTWARE SUPPORT, INC.;providing telephone support for software products of others;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A need exists to provide software support in a simple and effective manner over long periods of time. At the same time there is a need to allow contact centers to route calls appropriately when those calls relate to complex software support queries. This needs to be achieved without requiring complex call routing methods and apparatus at the contact center. The present invention addresses these problems by using software error codes or the like to route calls in a contact center.