SOFTWARE USED FACILITATE CUSTOMER

Brand	Owner	Address	Description
VFM	Security First Technologies	300 Virginia Avenue Pineville KY 40971	software used to facilitate customer support in the financial services industry, namely, provide information and execute customer instructions regarding banking, credit, brokerage and insurance accounts and manuals sold as a unit therewith;outsourcing services sold to financial institutions for providing traditional financial institutional services to a financial institution's customers;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

The present embodiments provide an efficient and effective method and system for routing calls to predetermined destinations to facilitate communication in a customer's preferred language. The present embodiments allow for an indication of a customer's language preference to be stored in some fashion and also allow for that indication to be accessed when the customer places a call that may require communications in a specific language. The indication of the customer's language preference can be accessed upon receipt of the call and appropriate information can be retrieved that enables the call to be routed to a destination to facilitate communication in a customer's preferred language.