WORLD WIDE WEB USER INTERFACE

Brand Owner (click to sort) Address Description
CONNECT NOW COMPUNETIX, INC. 2420 Mosside Boulevard Monroeville PA 15146 World wide web user interface for telecommunications conferencing equipment for fully automated conference calls from three or more remote locations simultaneously, namely, conferencing bridges and telecommunication digital sound media processors;CONNECT;
EVENT MEET COMPUNETIX, INC. 2420 Mosside Boulevard Monroeville PA 15146 World wide web user interface for telecommunications conferencing equipment for operator assisted conference calls from three or more remote locations simultaneously, namely, conferencing bridges and telecommunication digital sound media processors;EVENT;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web ) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.