IFS WORLD OPERATIONS AB

ALLIANCE MOBILE

Computer software for use primarily by field service personnel and satellite offices to transfer customer service data and other information to and from a central repository of such information;The drawing is amended to appear as follows: ALLIANCE MOBILE;ALLIANCE MOBILE;

ALLIANCESTUDIO

Computer utility software for use by businesses to modify and customize the operation of certain other business software;ALLIANCE STUDIO;

ASTEA

computer software accompanying manuals and instruction manuals all sold as a unit for field service and customer service systems, and distribution management, sales management and financial management systems;

FX SERVICE CENTER

Computer software that permits field service companies to receive information from and provide information to its personnel, customers, and vendors for the purpose of accepting, scheduling, and completing field service work and order supplies in relation thereto;SERVICE CENTER;

SERVICEALLIANCE

computer software for use in the management of field service personnel, and for use by field service personnel in the management of inventory information, accounting information, customer information and other information relating to field service activities; and printed instruction manuals sold as a unit with the foregoing goods;SERVICE ALLIANCE;

TECHLINK

computer software for use in service management applications on personal computers, including laptop computers, and central computers for use by service technicians, providing them, via a laptop computer, with local customer and parts information from a remote location without a need for real time connection to the central computer and manuals sold therewith;Technical link;

UPTIME

PRE-RECORDED COMPUTER PROGRAMS RELATED TO RECORD KEEPING AND INFORMATION;