Incident IQ, LLC

INCIDENT IQ

Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware inventory, analyze repairs, access history of problems and repairs, and generate various reports;INCIDENT;Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs and generate various reports;

IQ

The mark consists of the stylized word iQ where the i forms the tail of the Q.;Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports;Color is not claimed as a feature of the mark.;Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs, and generate various reports;