Info Group, Inc., The

CONSOLIDATED CALL CENTER REPORTING

Computer software for use in storing, organizing and presenting information about telephone calls;

OUT*LOOK

computer software for measuring the performance of call center personnel, sold to businesses handling large volumes of incoming telephone calls, such as software support centers or credit card customer assistance centers;

TMXPRESS

Computer software for use in managing telecommunications, for use in telephone call accounting, for use in recording information about telephone calls and for preventing unauthorized calls, for use in the distribution of telecommunications cost allocation reports by electronic mail, for use in managing telecommunications equipment, for use in maintaining information about employees who handle telephone calls, and for use in scheduling periodic data collection and other automated functions of telecommunications management software;TM EXPRESS;