JURAN INSTITUTE, INC.

BENCHMARKING FOR WORLD-CLASS LEADERSHIP

educational services, namely conducting courses and seminars in the field of business management;BENCHMARKING;

BENCHMARKING TEAM TRAINING

educational and training services in the field of business management;BENCH MARKING TEAM TRAINING;

BUSINESS PROCESS QUALITY MANAGEMENT

providing educational courses and training services in the field of quality planning and control;QUALITY MANAGEMENT;

DESIGNS FOR WORLD-CLASS QUALITY

prerecorded video cassette tapes in the field of business management;IN THE STATEMENT, COLUMN 2, LINE 4, 2-22-1995 SHOULD BE DELETED, AND 2-22-1994 SHOULD BE INSERTED.;printed matter, namely instructional manuals for training in the field of business management;

FACILITATING AND LEADING QUALITY IMPROVEMENT TEAMS

educational services, namely conducting seminars and training in the field of business management;

IMPRO

IN THE STATEMENT, COLUMN 2, LINES 6 AND 7 ARE DELETED AND THE DRAWING IS AMENDED TO APPEAR AS FOLLOWS: IMPRO;Organizing and Conducting Business Conferences Pertaining to Business Management and Product Quality Control;

IMPRO 84

No claim is made to the exclusive right to use the numeral 84, apart from the mark as shown.;All Promotional and Related Support Material Used in Organizing and Conducting Business Conferences Pertaining to Business Management and Product Quality Control;

IMPRO85

IMPRO 85;ORGANIZING AND CONDUCTING BUSINESS CONFERENCES PERTAINING TO BUSINESS MANAGEMENT & PRODUCT QUALITY CONTROL;85;

ISQE

providing educational courses of instruction and training in the field of management and quality control;

JURAN ON QUALITY IMPROVEMENT

EDUCATIONAL SERVICES, NAMELY, CONDUCTING SEMINARS IN THE FIELD OF BUSINESS MANAGEMENT AND QUALITY CONTROL;QUALITY IMPROVEMENT;

JURAN ON QUALITY LEADERSHIP

prerecorded video cassette tapes featuring business management;QUALITY LEADERSHIP;

JURAN ON QUALITY PLANNING

PRERECORDED VIDEO CASSETTE TAPES FEATURING QUALITY MANAGEMENT;INSTRUCTION MANUALS FOR VIDEO TRAINING IN THE FIELD OF QUALITY MANAGEMENT;QUALITY PLANNING;

JURAN ONLINE

educational services, namely, interactive computer based training in the field of business management with subject matter support via electronic mail communications;computer software programs for use in interactive computer based training and electronic mail communications in the field of business management;consulting services in the field of business management;ONLINE;

JURAN'S BREAKTHROUGH FOR QUALITY IMPROVEMENT TEAMS

instruction manuals for training in the field of business management;JURANS BREAKTHROUGH FOR QUALITY IMPROVEMENT TEAMS;QUALITY IMPROVEMENT TEAMS;

JURAN'S BREAKTHROUGH IN QUALITY

providing educational courses of instruction and training in the field of business management;prerecorded video cassette tapes in the field of business management;instruction manuals for training in the field of business management;

LEADING QUALITY PLANNING TEAMS

educational services, namely conducting seminars and training in the field of business management;QUALITY PLANNING TEAMS;

MAKING QUALITY HAPPEN

educational services; namely, conducting workshops, courses, seminars and conferences in the field of management and quality control;

MANAGEMENT OF QUALITY-MANUFACTURING

educational services; namely, offering seminars and training classes in the field of business management;

PLANNING FOR QUALITY

educational and training services in the field of business management;

QUALITY BENCHMARKS FOR EXECUTIVES

prerecorded video cassette tapes featuring business management;instructional manuals and worksheets for use in video training in the field of business management;FOR EXECUTIVES;

QUALITY BY DESIGN

providing educational courses of instruction and training in the field of business management;

QUALITY IMPROVEMENT TOOLS

PRINTED MATTER, NAMELY WORKBOOKS AND INSTRUCTOR'S KITS USED IN A TRAINING PROGRAM FOR BUSINESS PROBLEM SOLVING;

QUALITY MANAGEMENT IN THE PRACTICE OF LAW

prerecorded video-tapes featuring business management;

THE JURAN QUALITY FORUM

EDUCATIONAL AND TRAINING SERVICES IN THE FIELD OF MANAGEMENT AND QUALITY CONTROL;QUALITY FORUM;

THE JURAN ROAD TOWARD TOTAL QUALITY

providing educational courses of instruction and training in the field of business management;TOTAL QUALITY;

TOTAL SERVICE QUALITY

educational services; namely, providing workshops in the field of business management;SERVICE QUALITY;

TRIPROL

TRIP-ROL;EDUCATIONAL/PROMOTIONAL AND RELATED MATERIAL USED PERTAINING TO BUSINESS MANAGEMENT AND PRODUCT QUALITY CONTROL;

WORK TEAM EXCELLENCE

educational and training services in the nature of workshops in the field of business management;printed materials, namely, training manuals and case studies related to training in the field of business management;WORK TEAM;