MICROLOG CORPORATION

AACS

voice processing software for use in VA hospitals to provide automated delivery of appointment reminder information to customers;

AARS

voice processing software for use in VA hospitals to provide appointment information to customers;

ACIS

voice processing software for use in VA hospitals to provide CD-pay information to customers;

AIR-I

Radio to Computer Interface Unit for the Reception and Tramsmission of Radio Teletype and Morse Code;

APRS

voice processing software for use in VA hospitals to provide automated prescription refill requests, prescription inquiries, and other general pharmacy information;

CALL INSTALLER

computer programs for assisting in the installation, configuration and modification of a voice messaging and voice response telephone system;INSTALLER;

CALL STAR

computer programs for use with a voice message and response telephone system; and computer hardware; namely, cpu; chassis; monitor; keyboard; floppy disk; hard disk; input-output devices;

CALLSTAR

computer software and hardware for interactive voice processing;CALL-STAR;

CALLSTAR FXD

computer hardware and software for interactive voice processing having a fax on demand feature;CALL-STAR FXD;

CONNECTING PEOPLE TO A WORLD OF INFORMATION

computer hardware and software for interactive computerized voice response systems and excluding communications gateways, communications cards, communications routers and bridges, and gateways software, routing software, and bridging software for use in computer communications;

EVR

emergency communications systems comprised of computer operating software, audio response processors, disk contoller boards, hard disk drives, central processing units, ethernet LAN boards, line cards, monochrome/parallel boards, cache controllers, fax cards, tape drives, and instruction manuals sold as a unit therewith;

INTELA

computer programs, software, and hardware for voice processing systems with graphic interface capability;

INTELAPOWERDIAL

COMPUTER SOFTWARE FOR A VOICE PROCESSING SYSTEM WHICH PERFORMS DIALING FUNCTIONS;INTELA POWDER DIAL;

INTELAVIEW

graphic user interface software sold as a component of a computerized voice processing system;INTELA-VIEW;

INTELAWARE

computer programs, software, and hardware for voice processing systems with graphic interface capability;INTEL-WARE;

INTELECOM

Communications Terminal Utilizing Land Lines, for Sending and Receiving Messages;

INTELETOR

Communications Terminal Utilizing Radio Transmission for Sending and Receiving Messages;

KEYSTAR

INTEGRATED VOICE CIRCUIT SWITCHING HARDWARE AND SOFTWARE FOR VOICE PROCESSING SYSTEMS;KEY STAR;

MICROLOG

[ Computer Peripherals-Namely, Interface Cartridges; Computer Terminals; and Computer Telecommunication Equipment- Namely, Automatic Telephone Dialers ] (( * Telecommunications software, namely, automatic telephone dialers * ));In the statement, Column 1, line 6, through Column 2, line 2, is deleted, and Telecommunications software, namely, automatic telephone dialers is inserted.;

PRONOUNCER

computerized loudspeaker systems for conveying pre-recorded messages to customers at department stores, grocery stores, and the like;

SERVICEDESK

COMPUTER SOFTWARE FOR PRIORITIZING CUSTOMER COMMUNICATIONS IN MULTIPLE MEDIA TYPES; COMPUTER SOFTWARE FOR FACILITATING INTERACTIVE COMMUNICATION, NAMELY, CHAT, ELECTRONIC MAIL, VOICE, INSTANT MESSAGES, TEXT TRANSFER, DATA TRANSFER, MULTIMEDIA TRANSFER, LIVE COLLABORATION, VIDEO CONFERENCING, VIDEO TRANSMISSION, MOTION PICTURE TRANSMISSION, MUSIC TRANSMISSION AND AUDIO OVER A GLOBAL COMPUTER INFORMATION NETWORK AND OTHER NETWORKS; COMPUTER SOFTWARE FOR ORGANIZING, DIRECTING, AND CONTROLLING COMMUNICATION, INFORMATION, DATA, CONTENT, TASKS, AND INTERACTION BETWEEN REMOTE SITES AND BETWEEN REMOTE SITES AND A CENTRAL LOCATION IN THE FIELD OF CUSTOMER SERVICE MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE FOR INTERACTIVE COMPUTERIZED VOICE PROCESSING AND RESPONSE SYSTEMS FOR FACILITATING INTERACTIVE COMMUNICATION BY FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES; EMERGENCY COMMUNICATIONS SYSTEMS COMPRISED OF COMPUTER OPERATING SOFTWARE, AUDIO RESPONSE PROCESSORS, DISK CONTROLLER BOARDS, HARD DISK DRIVES, CENTRAL PROCESSING UNITS, ETHERNET LAN BOARDS, LINE CARDS, MONOCHROME/PARALLEL BOARDS, CACHE CONTROLLERS, FAX CARDS, TAPE DRIVES, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH; COMPUTER PROGRAMS FOR ASSISTING IN THE INSTALLATION, CONFIGURATION AND MODIFICATION OF VOICE MESSAGING AND VOICE RESPONSE TELEPHONE SYSTEMS; COMPUTER SOFTWARE FOR USE IN CUSTOMER SERVICE CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLD WIDEWEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE REPRESENTATIVES OF FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES;CONSULTATION SERVICES IN THE FIELD OF VOICE PROCESSING SYSTEMS;SERVICE DESK;PROVIDING MARKETING PLANS AND BUSINESS MANAGEMENT SERVICES, NAMELY, SALES SUPPORT SERVICES TO THIRD PARTIES IN THE INTERACTIVE COMMUNICATIONS SYSTEMS FIELD;

SERVICEFIRST

Emergency communications systems comprised of computer operating software, audio response processors, disk controller boards, hard disk drives, central processing units, ethernet LAN boards, line cards, monochrome/parallel boards, cache controllers, fax cards, tape drives, and instruction manuals sold as a unit therewith;Consultation services in the field of voice processing systems;SERVICE FIRST;Providing marketing plans;

STEP

COOPERATIVE SALES AND MARKETING PROGRAM IN THE FIELD OF INTERACTIVE COMMUNICATIONS SYSTEMS;

STRATEGIC TEAM OF ELITE PARTNERS

Providing marketing plans and sales support services to third parties in the interactive communications systems field;

SURVEYOR

AUTOMATIC TELEPHONE DIALER WHICH DELIVERS PRERECORDED MESSAGE AND RECORDS RESPONSE FROM THE CALLED PARTY;

TAC

integrated computer hardware and software for interactive computerized debt collection systems;

TELEREMINDER

COMPUTER SOFTWARE FOR PRIORITIZING CUSTOMER COMMUNICATIONS IN MULTIPLE MEDIA TYPES; COMPUTER SOFTWARE FOR FACILITATING INTERACTIVE COMMUNICATION, NAMELY, CHAT, ELECTRONIC MAIL, VOICE, INSTANT MESSAGES, TEXT TRANSFER, DATA TRANSFER, MULTIMEDIA TRANSFER, LIVE COLLABORATION, VIDEO CONFERENCING, VIDEO TRANSMISSION, MOTION PICTURE TRANSMISSION, MUSIC TRANSMISSION AND AUDIO OVER A GLOBAL COMPUTER INFORMATION NETWORK AND OTHER NETWORKS; COMPUTER SOFTWARE FOR ORGANIZING, DIRECTING, AND CONTROLLING COMMUNICATION, INFORMATION, DATA, CONTENT, TASKS, AND INTERACTION BETWEEN REMOTE SITES AND BETWEEN REMOTE SITES AND A CENTRAL LOCATION IN THE FIELD OF CUSTOMER SERVICE MANAGEMENT; COMPUTER HARDWARE AND SOFTWARE FOR INTERACTIVE COMPUTERIZED VOICE PROCESSING AND RESPONSE SYSTEMS FOR FACILITATING INTERACTIVE COMMUNICATION BY FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES; EMERGENCY COMMUNICATIONS SYSTEMS COMPRISED OF COMPUTER OPERATING SOFTWARE, AUDIO RESPONSE PROCESSORS, DISK CONTROLLER BOARDS, HARD DISK DRIVES, CENTRAL PROCESSING UNITS, ETHERNET LAN BOARDS, LINE CARDS, MONOCHROME/PARALLEL BOARDS, CACHE CONTROLLERS, FAX CARDS, TAPE DRIVES, AND INSTRUCTION MANUALS SOLD AS A UNIT THEREWITH; COMPUTER PROGRAMS FOR ASSISTING IN THE INSTALLATION, CONFIGURATION AND MODIFICATION OF VOICE MESSAGING AND VOICE RESPONSE TELEPHONE SYSTEMS; COMPUTER SOFTWARE FOR USE IN CUSTOMER SERVICE CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLDWIDE WEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE REPRESENTATIVES OF FINANCIAL SERVICE PROVIDERS, BANKING SERVICE PROVIDERS, INVESTMENT SERVICE PROVIDERS, INSURANCE SERVICE PROVIDERS, TELECOMMUNICATIONS SERVICE PROVIDERS, RETAIL STORES, MEDICAL CENTERS, HOSPITALS, RETAIL PHARMACIES, HEALTH CARE SERVICES PROVIDERS, EMERGENCY MEDICAL, FIRE, POLICE AND RESCUE SERVICE PROVIDERS AND GOVERNMENT AGENCIES;CONSULTATION SERVICES IN THE FIELD OF VOICE PROCESSING SYSTEMS;TELECOMMUNICATION REMINDER;PROVIDING MARKETING PLANS AND BUSINESS MANAGEMENT SERVICES, NAMELY, SALES SUPPORT SERVICES TO THIRD PARTIES IN THE INTERACTIVE COMMUNICATIONS SYSTEMS FIELD;

THE AUTOMATED COLLECTOR

integrated computer hardware and software for interactive computerized debt information systems;AUTOMATED;

THE BEST SEAT IN THE HOUSE

Computer software that will prioritize customer communications consisting of multiple media types;

THE GLOBAL CALL CENTER COMPANY

COMPUTER HARDWARE AND SOFTWARE, AND RELATED COMPUTER COMPONENTS AND ACCESSORIES;CONSULTATION SERVICES IN THE FIELDS OF COMPUTER HARDWARE AND SOFTWARE, COMPUTER SYSTEMS INTEGRATION, VOICE PROCESSING SYSTEMS, AND INFORMATION SYSTEMS MANAGEMENT;

THE GLOBAL CONTACT CENTER COMPANY

COMPUTER HARDWARE AND SOFTWARE, AND RELATED COMPUTER COMPONENTS AND ACCESSORIES;CONSULTATION SERVICES IN THE FIELDS OF COMPUTER HARDWARE AND SOFTWARE, COMPUTER SYSTEMS INTEGRATION, VOICE PROCESSING SYSTEMS, AND INFORMATION SYSTEMS MANAGEMENT;

TRUANT

Telephone Dialer which Delivers Prerecorded Message and Records Response from the Called Party;

UNIQUE

Computer software that will prioritize customer communications consisting of multiple media types;

UNIQUE AGENT

COMPUTER SOFTWARE FOR USE IN CALL CENTERS TO RECEIVE CUSTOMER CONTACTS THROUGH TELEPHONE CALLS, WORLDWIDE WEB CONTACTS, E-MAIL CONTACTS, FAX TRANSMISSIONS, AND VIDEO TRANSMISSIONS, MAINTAIN THE CONTACTS IN A COMMON QUEUE, AND DISTRIBUTE THE QUEUED CONTACTS TO APPROPRIATE SALES AGENTS;AGENT;

VCS INTELA

computer programs, software, and hardware for voice processing systems with graphic interface capability;

VOICE DOS

computer program for use in voice mail applications;DOS;