NATIONAL ELECTRONICS WARRANTY, LLC

"FIX IT FAST" GUARANTEE

Administering the reimbursement of consumers for out-of-pocket costs and expenses caused by delays associated with the repair of computer hardware, consumer electronics, home theaters, automobile electronic products, household and commercial appliances, toys, exercise and recreation equipment, outdoor power equipment, namely, push mowers, pressure washers, and snow blowers, and power tools, namely, power drills, power saws, air tools, bench tools and air compressors;GUARANTEE;

E=CRM2

offering and administering warranties, extended warranties, and replacement plans with respect to consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equipment, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden products, computer hardware and software, furniture, musical instruments, residential and automobile security systems, power tools, jewelry, watches, DVDs, CDs, and automobile audio products; and providing reimbursement to customers for post-purchase price reductions;E CRM2;administering the customer service programs of others in the retail, financial and original equipment manufacturing fields; providing outsourcing services to electronics manufacturers and retailers, financial institutions and utilities, namely, staffing call center personnel to respond to customer service inquiries about the respective products purchased; processing warranty registration documents for others; business marketing consulting services in the field of customer retention and brand loyalty in connection with home appliances and heating and cooling systems; business management and consultation to retailers, namely, processing merchandise repair requests of others, tracking merchandise repair tickets of others on-line, and invoicing out-of-warranty repairs; and customer services, namely, providing help to others in the use of consumer electronics products, telecommunications devices, major household appliances, small household appliances, household plumbing equipment, HVAC equipment, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden products, computer hardware and software, furniture, musical instruments, residential and automobile security systems, power tools, jewelry, watches, DVDs, CDs, and automobile audio products;

ECONEW

Recycling of consumer electronics products and computer hardware, computer peripherals, power tools, outdoor power equipment, household appliances, small kitchen appliances, toys, office equipment, jewelry, telephones, mobile telephones, smart phones, personal digital assistants, accessories for telephones, mobile telephones, and personal digital assistants, and sporting goods;ECO NEW;Administration of a recycling and trade-in program for retailers in which consumers exchange used consumer electronics products, computer hardware, computer peripherals, power tools, outdoor power equipment, household appliances, small kitchen appliances, toys, office equipment, jewelry, telephones, mobile telephones, smart phones, personal digital assistants, accessories for telephones, mobile telephones, and personal digital assistants, and sporting goods for monetary credit and gift cards from retailers;

ECONEW DAYS

Recycling of consumer and business electronics products and computer hardware, computer peripherals, gaming systems, office equipment, mobile telephones, smart phones, personal digital assistants, and accessories for mobile telephones, smart phones, and personal digital assistants;ECO NEW DAYS;Administration of a recycling and trade-in program for retailers and direct-to-consumer sites in which consumers or businesses exchange used consumer and business electronics products, computer hardware, computer peripherals, gaming systems, office equipment, mobile telephones, smart phones, personal digital assistants, and accessories for mobile telephones, smart phones, and personal digital assistants for monetary credit and/or gift cards;

LET'S FIX THIS

Protection and replacement plans, namely, providing extended warranties, warranties on goods manufactured by others, and warranty administration services on household, consumer, and commercial products and systems, namely, electronics, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden equipment, home furnishings, computer hardware and software, jewelry, watches, clocks, musical equipment, photographic equipment, marine equipment, motorized vehicles, toys and building security systems;LET US FIX THIS;Providing a website featuring technology that allows consumers to obtain product information and troubleshooting materials, make and track product service requests, receive technical support for various consumer products, and schedule the installation, maintenance and repair, to be performed by others, of household, consumer, and commercial products and systems, namely, electronics, household and consumer appliances, HVAC systems, household plumbing, central vacuums, hot water heaters, humidifiers, dehumidifiers, water softeners, exercise equipment, lawn and garden equipment, home furnishings, computer hardware and software, jewelry, watches, clocks, musical equipment, photographic equipment, marine equipment, motorized vehicles, toys and building security systems;

PROTECT YOUR GOODS

Providing online non-downloadable publications, namely, product manuals, set-up guides, and articles to consumers via the Internet regarding consumer and household appliances, outdoor power equipment, lawn and garden products and systems, commercial appliances, and HVAC, plumbing and electrical products and systems;Providing an Internet website portal featuring links to servicing, maintenance, troubleshooting and repair information in the field of HVAC, plumbing and electrical products and systems; technical support services, namely, troubleshooting in the nature of the repair of commercial appliances, and HVAC, plumbing, and electrical products and systems; providing an on-line interactive database featuring information regarding the status of maintenance and repair service requests for commercial appliances, and HVAC, plumbing, and electrical products and systems;Providing and administering extended warranties and extended warranty service programs for product repair or replacement in the event of product malfunction, loss or theft, and warranty claims administration in the nature of processing warranty claims, all for commercial appliances, and HVAC, plumbing, central vacuum, humidifier, dehumidifier, water softener, and electrical products and systems;Color is not claimed as a feature of the mark.;Referrals for service contractors for repair, maintenance, and installation of commercial appliances; online and telephone ordering services in the field of parts for commercial appliances; providing consumer product information via the Internet regarding commercial appliances, and HVAC, plumbing, and electrical products and systems; scheduling repairs, maintenance, delivery and installation of commercial appliances, and HVAC, plumbing, and electrical products and systems, for others online and via telephone;Technical support services, namely, computerized troubleshooting in the nature of diagnosing problems with household, consumer and commercial appliances and systems;

SERVICEBENCH MOBILE

SERVICE BENCH MOBILE;Software as a service (SAAS) services featuring software for use in scheduling and management of service calls, dispatch of service personnel, ordering, delivering, and tracking of parts, management of warranty claims and extended service agreements, and communication between and among manufacturers, warranty administrators, repair technicians, and parts facilities to address customers' repair and service needs;