ORACLE OTC SUBSIDIARY LLC

ART TECHNOLOGY GROUP

computer programs for use in creating and developing customer profiles; computer programs for use in enhancing the capability of global network servers; computer programs for personalizing information to potential customers; computer programs for use in building, customizing, and managing online store fronts; computer programs for use in creating and enhancing information sites and developing applications used in globally interconnected computer networks and in developing database-driven applications;GROUP;

ATG

global network computer programs and computer programs for use in enhancing the capability of global network servers;

COMMERCE ANYWHERE

COMMERCE;Computer software services in the field of design, development, selection, integration and implementation of computer software for use in designing, implementing, managing and operating ecommerce websites and online transactions; Applications service provider (ASP) services, namely, providing temporary use of non-downloadable computer software applications and platform by others for designing, implementing, hosting, managing and operating ecommerce websites and online transactions; Software as a service (SAAS) services, namely, hosting software for use by others for use by businesses for sales and customer service communications via on-line chats and communications; Software as a service (SAAS) services, namely, hosting non-downloadable computer software applications and platform for use by others for designing, implementing, managing and operating ecommerce websites and online transactions and click to call and click to chat services;

ENDECA LATITUDE

computer services, namely database searching services, data navigation services, and data presentation services;

ENDECA LATITUDE

computerized database management;

ENDECA LATITUDE

computer software for data management, data navigation, and data presentation;

GUIDED NAVIGATION

computerized database management;

GUIDED NAVIGATION

NAVIGATION;computer services, namely database searching services, data navigation services, and data presentation services;

RIGHTNOW

Issue New Certificate To: RIGHTNOW TECHNOLOGIES, INC., 77 DISCOVERY DRIVE, BOZEMAN, MONTANA 59718. DELAWARE CORPORATION.;The drawing is amended to appear as follows: RIGHTNOW;Designing, implementing and maintaining a network web site for others which will provide interactive customer self help;

RIGHTNOW

CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE;In the statement, column 1, line 1, MONTANA should be deleted, and DELAWARE should be inserted.;RIGHT NOW;

RIGHTNOW

RIGHT NOW;Providing temporary use of online, non-downloadable software for managing data, records, and communications in the fields of customer experience, customer relationship management, contact center operations, customer self-service, customer social interaction and service, analytics, and policy automation;