Product Knowledge, Inc.

CASERECORDER

computer software application that captures events, historical incidences and circumstance data dynamically to build a knowledge base during interaction and conversations with data sources;CASE RECORDER;

DYNAMIC DECISION NETWORK

decision support computer software engine based upon expert system and case history/probability technologies that creates a responsive self-building, self-maintaining decision logic structure;

INFACT

Interactive software for use in customer support, customer self-support, and technical support via local area network, global computer network and local disc based stand alone or mobile computer;

INFACT

Interactive software for use in customer support, customer self-support, and technical support via local area network, global computer network and local disc based stand alone or mobile computer;IN FACT;

PRODUCT KNOWLEDGE

computer software for automation of information for product configuration, order placement, proposal generation, interactive trouble shooting and product training;PRODUCT;

PRODUCTWISE

computer software for automation of product configuration, order placement, and proposal generation and interactive marketing;PRODUCT WISE;

SUPPORTWISE

interactive software for customer self-support via local area network, global computer network and local disc based stand alone or mobile computer;SUPPORT WISE;