SATMETRIX SYSTEMS, INC.

ECUSTOMERSATISFACTION

E CUSTOMER SATISFACTION;BUSINESS CONSULTATION SERVICES RELATING TO OBTAINING AND RETAINING CUSTOMERS;

MARKET STAT

MARKET STATISTIC;Technical support services, namely, troubleshooting of computer hardware and software problems;

MARKET STAT

Publications, namely, books, manuals, magazines, teaching, instructional and business materials relating to business consulting, market research, online commerce, consumer satisfaction, graphic presentation of business statistics, and product development; software instructional manuals;

MARKET STAT

Advertising and marketing services for others; customer and business to business research conducted and disseminated via global computer networks; customer surveying services; business and market research surveys; promotions for the goods and services of others via global computer networks; placing promotions and advertisements on a series of web pages in an electronic magazine; business referral services in the field of market research and analysis and customer satisfaction; providing online directory information services that feature hyperlinks to other web sites;

NET PROMOTER SYSTEM

Business training consulting services; customer training services in the field of business training; employee training services in the field of business training; providing online publications in the nature of reports, articles, and newsletters in the field of business training consulting services and customer and employee training services; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting and information services; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee satisfaction and loyalty services; educational services, namely, providing web-based and classroom training of business leaders and employees for certification in the fields of profitable growth, improving performance, products, services, pricing, sales and marketing, customer experience and customer service, and customer and employee satisfaction and loyalty, and providing online course material in connection therewith;Business consulting and information services; business consulting services featuring customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services;SYSTEM;

NPS PRISM

NET PROMOTER SYSTEM PRISM; NET PROMOTER SCORE PRISM;Providing online, non-downloadable cloud-based software and web applications for collecting, visualizing, analyzing, optimizing and benchmarking data from customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience, customer service and customer and employee satisfaction and loyalty; software as a service (SAAS) services featuring software, accessed via the internet, for data collection, data visualization, data analytics, data optimization, data benchmarking, research surveys, and generating reports for use in business consulting and information services with respect thereto;

NPX

Business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys;

NPX

Computer software, namely, computer software for conducting market research in the field of ecommerce sales and services; computer software for evaluating effectiveness of Internet sites; computer software for business consulting, namely, for analyzing customer recommendations and customer loyalty; computer software for analyzing the effectiveness of ecommerce sites; computer software for creating graphics; computer software for analyzing statistics; computer software for providing access to global computer networks; computer software for financial analysis;

SATMETRIX SPARKSCORE

Computer software, namely, computer software for conducting market research in the field of ecommerce sales and services; computer software for evaluating effectiveness of Internet sites; computer software for business consulting, namely, for analyzing customer recommendations and customer loyalty; computer software for analyzing the effectiveness of ecommerce sites; computer software for creating graphics; computer software for analyzing statistics; computer software for providing access to global computer networks; computer software for financial analysis;SAT METRIX SPARK SCORE;

SATMETRIX SPARKSCORE

SAT METRIX SPARK SCORE;Business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys;

SATMETRIX XPERIENCE

computer software, namely, computer software for conducting market research in the field of ecommerce sales and services, computer software for evaluating effectiveness of Internet sites, computer software for business consulting, computer software for analyzing the effectiveness of ecommerce sites, computer software for creating graphics, computer software for analyzing statistics, computer software for providing access to global computer networks, computer software for financial analysis;SAT METRICS EXPERIENCE;