SOFTWARE ARTISTRY, INC.

APPLICATION SOFTWARE EXPERT

DEVELOPMENT ENVIRONMENT COMPUTER PROGRAMS FOR USE IN BUSINESS AND SCIENTIFIC APPLICATIONS;APPLICATION SOFTWARE;

COORDINET

COMPUTER PROGRAMS FOR BUSINESS AND SCIENTIFIC APPLICATIONS AND INSTRUCTIONAL MANUALS THEREFOR;COORDINATE;

EXPERT ACCESS

computer software and instruction manuals sold therewith for use in business help desk support, namely, managing, displaying and retrieving diagnostic information in databases for product or service problems;

EXPERT ADMINISTRATOR

software, namely, software for management of software systems, and instruction manuals therefor, sold as a unit;ADMINISTRATOR;

EXPERT ADVISOR

computer software for use in the diagnosis and resolution of distributed system problems, in the business and scientific fields, and user manuals sold as a unit;

EXPERT API TOOLKIT

software, namely, utilities for development of program and database interfaces, and instruction manuals therefor, sold as a unit;EXPERT API TOOL KIT;

EXPERT AUTHOR

software for the design, creation and management of databases, and instruction manuals therefor, sold as a unit;

EXPERT DISCOVERY

Computer software for use in the diagnosis and resolution of computer support system problems in the business and scientific fields, and documentation therefor, sold as a unit;

EXPERT EVOLUTION

software for use with help desk systems, namely, software for design, entry, management and analysis of database records related to business activities and to computer hardware and software activities, and instruction manuals therefor, sold as a unit;

EXPERT FOUNDATION MANAGER

software for use with help desk systems, namely software for design, entry, management and analysis of database records related to assets, and instruction manuals therefor, sold as a unit;MANAGER;

EXPERT MAIL AGENT

server software, namely, telecommunications software for use with help desk and support center software and instruction manuals therefor, sold as a unit;MAIL;

EXPERT QUALITY

computer programs and instruction manuals sold therewith for use in customer interaction systems, help desk, product development, and product enhancement applications, namely software for the design, entry, management, analysis and reporting of database records relating to product and service defect and enhancement information;

EXPERT VISION

training services, namely, conducting training classes for sales persons, distributors, outsourcers, and value added resellers about software products and related services, and marketing and sales techniques therefor;

EXPERT WEB

help desk and communications software for obtaining answers to questions, submitting problems, diagnosing problems, and obtaining information regarding the status of questions and problem requests, and instruction manuals therefor sold as a unit;WEB;

EXPERTISE

computer software for use in the diagnosis and resolution of distributed system problems, in the business and scientific fields, and user manuals therefor, sold as a unit;

EXPERTVIEW

computer software for operating help desks, for database management, and for retrieving diagnostic information;EXPERT VIEW;

KNOWLEDGE ENGINE

computer programs for use in business and scientific applications and instructional manuals therefor;

P.C. EXPERT

COMPUTER PROGRAMS AND INSTRUCTION MANUALS SOLD THEREWITH FOR USE IN BUSINESS AND SCIENTIFIC APPLICATIONS;PC EXPERT;P.C.;

SA

computer programs and instructional manuals sold therewith for operating business help desks, including for diagnosing and resolving product and service problems, for database management, for data analysis and for data communication;SOFTWARE ARTISTRY;

SA-EXPERT

computer programs and instruction manuals sold therewith for operating business help desks, including for diagnosing and resolving product and service problems, for database management, for data analysis and for data communication;

SA-EXPERT SUPPORT

computer software for use in the diagnosis and resolution of distributed system problems, in the business and scientific fields, and user manuals therefor, sold as a unit;SUPPORT;

SA-SCRIPT

software, namely, application programming tools, and instruction manuals therefor, sold as a unit;

SOFTWARE ARTISTRY

COMPUTER PROGRAMS AND INSTRUCTION MANUALS SOLD THEREWITH FOR USE IN BUSINESS AND SCIENTIFIC APPLICATIONS;SOFTWARE;

SOFTWARE ARTISTRY

COMPUTER PROGRAMS AND INSTRUCTION MANUALS SOLD THEREWITH FOR USE IN BUSINESS AND SCIENTIFIC APPLICATIONS;SOFTWARE;