THUNDERHEAD (ONE) LIMITED

INTENT ANALYZER

Downloadable computer software for optimization of data relating to behavior of consumers and generating business recommendations based upon such data;Computer software consultancy and advisory services; consulting services in the field of cloud computing; consulting services in the field of software as a service; information technology consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of information technology systems comprised of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of information technology systems comprised of computer applications for others; computer programming services; computer software consultancy and advisory services relating to the use and installation of software, the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, and computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; repair, maintenance and installation of computer software and programmes for customers by computer software engineers and computer programmers; providing temporary use of on-line non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; providing temporary use of on-line non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network relating to consumer behavior and business recommendations based upon such behavior; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programmes, namely, troubleshooting of computer software problems in the nature of providing guidance relating to using functions of computer software; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; online IT technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; online IT technical support services, namely, 24/7 remote monitoring of network systems, servers and web and database applications and notification of related events and alerts; online IT technical support services, namely, remote technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; online IT technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization computer technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others by remote access to ensure proper functioning for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer network and computer system software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing technology information in the field of telecommunications computer software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid, namely, computer software consultancy; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience;

ONE ENGAGEMENT HUB

Computer software and computer programs for improving customer communications and interactions and the customer experience; computer hardware, and peripheral apparatus and instruments for use with computers; computer software and programs for improving customer communications and interactions and the customer experience; downloadable computer software that provides access to web-based applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computer hardware and firmware for transmitting data, graphics, audio or video over electronic communications networks, computer hardware device for use in accessing computer software applications of others; computer hardware and firmware for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service, collaborative exchange of such data, maintaining statistics and generating reports concerning such data, providing customized on-line information and resources relevant to the customers' business; computer software applications downloadable to personal digital assistants (PDAs) and mobile devices to enable access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience; optical and magnetic recording media bearing computer software and computer programs for improving customer communications and interactions and the customer experience; magnetic and optical recording media featuring visual and audio recordings on the subject of improving customer communications and interactions and the customer experience; prerecorded video discs featuring information on improving customer communications and interactions and the customer experience; Prerecorded CD-ROMs featuring information on improving customer communications and interactions and the customer experience; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience;Providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services; computerized on-line services for business professionals, namely, providing access via global and non-global computer networks to computer software for use in storing, managing, tracking and analyzing data in the fields of marketing, promotion, sales, customer information management, customer support and service; collaborative exchange of data, namely, electronic exchange of data stored in databases accessible via telecommunication networks; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks; providing internet access via wireless networks and global communications networks; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; rental of access time to global computer networks for providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing and managing data and links to third-party computer servers, computer processors, and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience;Color is not claimed as a feature of the mark.;ENGAGEMENT HUB;Computer consultancy and advisory services; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, technical software support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, or relating to the use and installation of computer programs, installation and maintenance of computer software and computer programs, computer software design, development and updating services; design of bespoke computer software and programs for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programs; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services relating to the use and application of computer software and programs; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private computing IT and application systems; computer services, namely, integration of private and public computing environments; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24x7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network technical monitoring and software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer networks and computer systems consisting of software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; providing online non-downloadable software for maintaining statistics and generating reports concerning data in the fields of marketing, promotion, sales, customer information management, customer support and service; providing online non-downloadable software for providing customized on-line information and resources relevant to the customers' business; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience;

ONE ENGAGEMENT HUB

Licensing of intellectual property to others; computer software licensing; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; all of the aforesaid relating to computer software and software as a service (SAAS) for improving customer communications and interactions and the customer experience;ENGAGEMENT HUB;

ONE ENGAGEMENT HUB

Providing multiple-user access to data on the Internet in the field of computer communications software; transmission of electronic mail; providing access to global and non-global computer networks for the purpose of running computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information anagement, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer terminals; communication between computer terminals; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid;ENGAGEMENT HUB;Computer software, security, and programming consultancy and advisory services; consulting services in the field of cloud computing; consulting services in the field of software as a service; consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and onsite management of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, and relating to the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; hosting the web sites of others on a computer server for a global computer network; computer project management services; technical support services, namely, troubleshooting relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; online IT technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; online IT technical support services, namely, 24x7 remote monitoring of network systems, servers and web and database applications and notification of related events and alerts; online IT technical support services, namely, remote technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; online IT technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer network and computer system software; installation, maintenance and repair of cell phone related software; installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid;

THUNDERCLOUD

THUNDER CLOUD;Providing a website that gives users the ability to review various print, photographic, graphic image, and audio and video content and utilize a custom template to provide input, likes, dislikes, edits, changes, modifications, opinions, suggestions, and comments and engage in social, business and community networking;

THUNDERCLOUD

Computer application software for mobile phones, mobile devices, tablet computers and personal computers, namely, software for designing, building and deploying mobile and online databases; Computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports;THUNDER CLOUD;

THUNDERHEAD

educational services, namely, conducting classes, seminars, conferences, workshops in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; provision of training courses in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; training services in the field of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences;[computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; computer hardware, computer peripherals and instruments for use with computers namely, laptop computers, personal computers, servers, PDAs (personal digital assistants), storage peripherals, printers, scanners, and web cams for use with computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; pre-recorded CD-ROMs and DVDs featuring computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; pre-recorded CD-ROMs and DVDs featuring recordings in sound and/or visual form as required containing training materials, promotional materials, and self-learning materials for use with computer software and programs for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences];THUNDER HEAD;computer consultancy and advisory services; computer programming services and consultation services in the field of the use and installation of computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences; provision of technical information regarding computer software and programs, specifically functioned for use in creating, assembling and delivering large volumes of transactional and personalized documents across multiple channels ensuring the enforcement of the relevant regulatory and quality controls on content across multiple jurisdictions, and providing context reflecting customer/transaction history, standing, language, idiom and other preferences;

THUNDERHEAD

instructional, educational and training services in the use of computers and computer software, provision of training courses in the field of cloud computing services for customer communications and customer relationship management; training in the operation of computers, computer software, computer programmes and computer systems; arranging and conducting seminars and conferences for educational and training purposes in the field of cloud computing services for customer communications and customer relationship management;Computer software and programmes for improving customer communications and interactions and the customer experience; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computer software and computer programmes in the field of cloud computing services for customer communications and customer relationship management [ ; computer hardware and peripheral devices; recording media, namely, flash drives, pre-recorded discs, CD-ROMs, DVD-ROMs, DVDs and pre-recorded CDs bearing computer software and programmes for use in improving customer communications and interactions and the customer experience, all in the field of cloud computing services for customer communications and customer relationship management; recording media, namely, flash drives, pre-recorded discs, CD-ROMs, DVD-ROMs, DVDs and pre-recorded CDs bearing recordings in sound and/or visual form, consisting of instruction and educational materials in the field of cloud computing services for customer communications and customer relationship management ];providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services; web messaging; providing information in the field of telecommunications; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid;THUNDER HEAD;Color is not claimed as a feature of the mark.;[ Licensing of intellectual property to others; ] computer software licensing [ ; computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid ];consulting services in the field of cloud computing; consulting services in the field of software as a service (SAAS); consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of computer applications for others; design of bespoke computer software and programmes for improving customer communications and interactions; repair and maintenance of computer software and programmes to assist in the use of computer software and programmes; providing temporary use of nondownloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; [ hosting the web sites of others on a computer server for a global computer network; ] computer project management services; technical support services, namely, troubleshooting of computer software and programmes; update of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, [ installation, ] administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; technical support services, namely, 24x7 monitoring of network systems, servers and web and database applications and notification of related events and alerts; technical support services, namely, technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of Internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network technical monitoring and software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; computer consultancy and advisory services; computer programming services; consultancy and advisory services relating to the use and installation of software, or relating to the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, computer software design, development and updating services; installation, maintenance and repair of computer networks and computer systems consisting of software; installation, [ maintenance and repair of cell phone related software; ] installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; information, advisory and consultancy services relating to the aforesaid; providing information in the field of telecommunications software and systems over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to all of the aforesaid;

THUNDERHEAD

The mark consists of the term THUNDER written above the term HEAD and a stylized drawing of a man wearing a horned helmet to the left of those terms.;[ Computer hardware and peripheral apparatus and instruments for use with computers; computer software and programmes for improving customer communications and interactions and the customer experience by utilizing customer insight, context and real-time journey behaviour on all digital and offline channels in order to assist brands with building engaged relationships with their customers by delivering highly personalised and relevant interactions across all touchpoints whenever and wherever they interact with them, analyzing, understanding and anticipating their customers' needs in real-time, and providing relevant and seamlessly joined up experiences and conversations across the entire customer journey; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for use in establishing and accessing online desktop services and application rental services; computing devices that provide software for transmitting data, graphics, audio or video over electronic communications networks, computer hardware device for use in accessing computer software applications of others; computing device for hosting, managing, developing, and maintaining applications, software, files, and databases for others via a virtual desktop available via a network; computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; computer software applications downloadable to PDAs and mobile devices to enable access to and the editing of document templates, the building of data models and the integration of said software applications with social networks, all for improving customer communications and interactions and the customer experience; recording media bearing computer software and programmes; recording media bearing recordings in sound and/or visual form; discs; CDROMs; parts and fittings for all the aforesaid goods; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience ];Providing multiple-user access to data on the Internet in the field of computer communications software; electronic mail services; computerised on-line services for business professionals, namely, providing access via global and nonglobal computer networks to computer software for use in storing, managing, tracking and analysing data in the fields of marketing, promotion, sales, customer information management, customer support and service and employee efficiency, collaborative intra-company and inter-company exchange of such data, maintaining statistics and generating reports concerning such data, providing customised on-line information and resources relevant to the customers' business; web messaging; providing information in the field of telecommunications and telecommunications systems over computer networks, wireless networks and global communication networks; telecommunication access services; communications by computer; communication between computers; electronic sending of data and documentation via the Internet or other databases; supply of data by electronic transmission; providing users with telecommunication access time to electronic communications networks with means of identifying, locating, grouping, distributing, and managing data and links to third-party computer servers, computer processors and computer users; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience;Color is not claimed as a feature of the mark.;[ Licensing of intellectual property to others; ] computer software licensing; [ computer programme licensing; information, advisory and consultancy services relating to all of the aforesaid; ] all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience;Computer consultancy and advisory services; consulting services in the field of cloud computing; consulting services in the field of software as a service; consulting services in the field of identification, support, and implementation of computer-based information systems for businesses; consulting in the field of virtualization technologies for enterprises and businesses; consulting in the field of IT project management; consulting in the field of information technology; computer services, namely, remote management of the information technology (IT) systems of others; computer services, namely, remote and on-site management of cloud computing systems and applications for others; computer services, namely, remote and on-site management of the information technology (IT) cloud computing systems of others; computer services, namely, remote management of computer applications for others; computer programming services; consultancy and advisory services relating to the use and installation of software, or relating to the use and installation of computer programmes, installation and maintenance of computer software and computer programmes, computer software design, development and updating services; design of bespoke computer software and programmes for improving customer communications and interactions and the customer experience; the provision of computer software engineers and computer programmers to customers to assist in the repair, maintenance and use of computer software and programmes; providing temporary use of non-downloadable application software for maintaining, updating, searching, and retrieving information via a global computer network; hosting of digital content of others on the Internet; [ hosting the web sites of others on a computer server for a global computer network; ] computer project management services; technical support services relating to the use and application of computer software and programmes; updating of computer software; updating and maintenance of computer software; updating of computer software for others; updating of computer programs for third parties; updating of computer software relating to computer security and prevention of computer risks; updating websites for others; technology advice provided to Internet users by means of a support hotline; technical support services, namely, remote and onsite infrastructure management services for monitoring, administration and management of public and private cloud computing IT and application systems; computer services, namely, integration of private and public cloud computing environments; online IT technical support services, namely, remote administration and management of in-house and hosted datacenter devices, databases and software applications; technical support services, namely, installation, administration, and troubleshooting of web and database applications; technical support services, namely, migration of datacenter, server and database applications; online IT technical support services, namely, 24x7 remote monitoring of network systems, servers and web and database applications and notification of related events and alerts; online IT technical support services, namely, remote technical administration of servers for others and troubleshooting in the nature of diagnosing server problems; technical support, namely, monitoring of network systems; technical support, namely, providing back-up computer programs and facilities; online IT technical support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems; technical support services, namely, troubleshooting of computer software problems; technical consulting services in the fields of datacenter architecture, public and private cloud computing solutions, and evaluation and implementation of internet technology and services; remote online backup of computer data; remote computer backup services; remote computer network software maintenance services; recovery of computer data; providing virtual computer systems and virtual computer environments through cloud computing; planning, design and implementation of virtualization technologies for enterprises and businesses; periodic upgrading of computer software for others; monitoring the computer systems of others for technical purposes and providing back-up computer programs and facilities; data encryption and decoding services; data encryption services; data migration services; data mining; data warehousing; database design and development; database development services; installation, maintenance and repair of computer network and computer system software; [ installation, maintenance and repair of cell phone related software; ] installation, maintenance and repair of software for computer systems; installation, repair and maintenance of computer software; providing information in the field of telecommunications software over computer networks, wireless networks and global communication networks; information, advisory and consultancy services relating to the aforesaid; all of the aforesaid relating to computer software and software as a service for improving customer communications and interactions and the customer experience;