COMPUTER SOFTWARE CALL CENTER

Brand Owner (click to sort) Address Description
CALLCENTER PULSE GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2001 Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;CALL CENTER PULSE;CALLCENTER;
CAMPAIGN MANAGER GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2001 Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;
CONVEYANCE ALVE Technology Corporation Austin TX 78731 Computer software for call center management;
DART GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2001 Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;
ICIS GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2001 Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;
INOVA DESKTOP PRESENTER Inova Solutions, Inc. 110 Avon Street Charlottesville VA 22902 Computer software for call center communications;DESKTOP PRESENTER;
INTERACTIVE-T GENESYS TELECOMMUNICATIONS LABORATORIES, INC. 2001 Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;
QUEWORX NEC CORPORATION OF AMERICA 3929 W. John Carpenter Freeway Irving TX 75063 COMPUTER SOFTWARE FOR CALL CENTER MANAGEMENT, AND INSTRUCTION MANUALS SOLD AS A UNIT;QUE WORX; QUE WORKS;
SWEETPPM P&W Solutions Co., Ltd. HarborOne Bld. 2F 2-5-5, Higashi Shinagawa, Shinagawa-ku Tokyo 140-0002 Japan Computer software for call center operation and management of personnel in the center;SWEET PPM;
SWEETQ P&W Solutions Co., Ltd. HarborOne Bld. 2F 2-5-5, Higashi Shinagawa, Shinagawa-ku Tokyo 140-0002 Japan Computer software for call center operation and management of personnel in the center;SWEET Q;
T-SERVER GENESYS CLOUD SERVICES, INC. 1302 El Camino Real, Suite 300 Menlo Park CA 94025 computer software for call center management;
T-SERVER Genesys Telecommunications Laboratories,Inc. 2001, Junipero Serra Blvd. Daly City CA 94014 computer software for call center management;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method and apparatus are provided for guiding a conversation between an agent of a call center and a client of the call center towards one of a plurality of goals of an organization controlling the call center. The method includes the steps of recognizing a voice content of the client of the call center, correlating the recognized voice content with a first goal of the plurality of goals of the call center and presenting script to the agent of the call center based upon the correlated goal of the call center.