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Brands and Their Owners
| Brand | Owner (click to sort) | Address | Description |
|---|---|---|---|
| ACTIONABLE ANALYTICS | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;ANALYTICS; |
| ACTIONABLE ANALYTICS | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| AGENTA | SpinSci Technologies | 9400 MacArthur Blvd., Ste 124-337 Irving TX 75038 | Computer software for contact center management and collaboration center management; |
| AGENTA SNAP | SpinSci Technologies | 9400 MacArthur Blvd., Ste 124-337 Irving TX 75038 | Computer software for contact center management and collaboration center management; |
| ALTOCLOUD | Altocloud Ltd. | Portershed Eyresquare Galway H91HY51 Ireland | computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud-based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; a combination of computer hardware and non-downloadable cloud-based software that integrates analytics and machine learning and provides assistance to live agents who are interacting with customers in a multi-modal environment in addition to providing automated assistance to a customer without live agent intervention;ALTO CLOUD;consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online non-downloadable cloud-based software for contact center management; non- downloadable cloud-based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; development of computer hardware that integrates natural language processing, computational linguistics, information retrieval, predictive analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment; |
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| BAY BRIDGE DECISIONS | INTERACTIVE INTELLIGENCE, INC. | 7601 Interactive Way Indianapolis IN 46278 | Computer software for contact center capacity planning and optimization, performance analysis and modeling, and reporting of customer experience and related metrics; |
| CITIZEN EFFORT | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| CUSTOMER CENTRIC RECEIVABLES MANAGEMENT | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| CUSTOMER ENGAGEMENT PLATFORM | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;PLATFORM; |
| EZPULSE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT INCLUDING REPORTING OF CUSTOMER INTERACTIONS WITH CONTACT CENTER AGENTS;EASY PULSE; |
| GENESYS MOMENTS CONNECTED | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR COMBINING AND INTEGRATING VOICE AND DATA COMMUNICATIONS WITH COMPUTER TECHNOLOGIES; FOR CONTROLLING, MONITORING, ANALYZING, RECORDING, PROVIDING, PROGRAMMING, INTERACTING WITH AND RESPONDING TO VOICE OR ELECTRONIC INFORMATION; FOR CONTROLLING INTERNAL AND EXTERNAL VOICE AND DATA COMMUNICATION FOR AN ORGANIZATION'S COMPUTER SYSTEM; AND FOR HANDLING AND INTEGRATING AN ORGANIZATION'S DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUT CALLING SERVICES, VOICE RESPONSE AND CUSTOMIZED, CUSTOMER SPECIFIC APPLICATIONS IN THE CUSTOMER SERVICE FIELD; SOFTWARE FOR WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS, AND INSTRUCTION MANUALS SOLD OR DISTRIBUTED THEREWITH AS A UNIT;TELECOMMUNICATIONS SERVICES IN THE FIELD OF CONTACT CENTER MANAGEMENT, NAMELY, VOICE OVER INTERNET PROTOCOL (VOIP) SERVICES AND HOSTED PRIVATE BRANCH EXCHANGE (PBX) SERVICES, AND AUTOMATED OPERATOR AND MESSAGING SYSTEMS;DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS IN THE FIELD OF CONTACT CENTER MANAGEMENT, AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS; PERSONNEL MANAGEMENT EMPLOYEE MOTIVATION AND INCENTIVE PROGRAMS, NAMELY, CONDUCTING EMPLOYEE INCENTIVE AWARD PROGRAMS FOR MOTIVATION OF EMPLOYEES VIA RECOGNITION AND BONUSES OF CUSTOMER SERVICE CENTER EMPLOYEES TO PROMOTE HIGH-QUALITY CUSTOMER SERVICE; ADVERTISING AND BUSINESS MARKETING SERVICES, NAMELY, DESIGNING AND MANAGING FOR OTHERS OUTBOUND CONTACT CENTER MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS; CONTACT CENTER WORKFORCE MANAGEMENT SERVICES, NAMELY, PERSONNEL MANAGEMENT SERVICES; OPERATING ON-LINE MARKETPLACE FEATURING APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS, WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS; AND AUTOMATED PROVISION AND DISTRIBUTION OF INFORMATION AND AUTOMATED OUTBOUND CALLS USING RECORDINGS AND SPEECH SYNTHESIS, NAMELY, TELEMARKETING SERVICES AND PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AUTOMATED OUTBOUND PRE-RECORDED CALLS;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; PROVIDING USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS FOR AN ORGANIZATION'S HANDLING AND INTEGRATION OF VOICE AND DATA COMMUNICATION AND COMPUTER TECHNOLOGIES, NAMELY, DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, WORKFORCE MANAGEMENT SERVICES; INSTALLATION AND MAINTENANCE OF COMPUTER SOFTWARE; MONITORING OF COMPUTER SYSTEMS, NAMELY, MONITORING BY REMOTE ACCESS TO ENSURE PROPER FUNCTIONING; TECHNICAL SUPPORT SERVICES, NAMELY, DIAGNOSING AND TROUBLESHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS; PROFESSIONAL SERVICES, NAMELY, CUSTOMIZATION AND CONFIGURATION IN THE NATURE OF DESIGN AND DEVELOPMENT OF COMPUTER SOFTWARE; |
| GENESYS OMNICHANNEL ENGAGEMENT CENTER | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;OMNICHANNEL ENGAGEMENT CENTER;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| GENESYS PROACTIVE ENGAGEMENT | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| GENESYS PULSE | GENESYS CLOUD SERVICES, INC. | 1302 El Camino Real, Suite 300 Menlo Park CA 94025 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| GENESYS WOW METHOD | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT;METHOD;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; |
| ICFD | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | Computer software for contact center management; |
| INTELLIGENT CUSTOMER FRONT DOOR | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | Computer software for contact center management; |
| INTERACTION DECISIONS | INTERACTIVE INTELLIGENCE, INC. | 7601 Interactive Way Indianapolis IN 46278 | Computer software for contact center capacity planning and optimization, performance analysis and modeling, and reporting of customer experience and related metrics;DECISIONS; |
| KATE BY GENESYS | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | Computer software for contact center management; computer software for augmenting agent interaction with customers, namely, downloadable cloud based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction;BUSINESS MANAGEMENT CONSULTANCY; DATA PROCESSING SERVICES; COMMERCIAL CONSULTANCY AND ANALYSIS RELATING TO CONTACT CENTER MANAGEMENT; ALL OF THE ABOVE RENDERED IN THE FIELD OF COGNITIVE COMPUTING TECHNOLOGIES THAT PROVIDE MULTI-MODAL NATURAL LANGUAGE PROCESSING, PREDICTIVE ANALYTICS AND MACHINE LEARNING FOR CONTEXTUAL ANALYSIS IN CONNECTION WITH CUSTOMER AGENT INTERACTIONS;Consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing temporary use of online non-downloadable cloud based software for contact center management; providing temporary use of non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; |
| NEXT GEN CX | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;NEXT GENESYS CX;CX;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| NEXT GENERATION CX | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;CX;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| NEXTGEN CX | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;CX;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| NEXTGENERATION CX | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;NEXT GENERATION CX;CX;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| OMNICHANNEL SELF-SERVICE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT;PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR USE IN CONTACT CENTER MANAGEMENT, NAMELY, CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER MANAGEMENT; IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CUSTOMIZATION, NAMELY, CUSTOMIZING COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| PULSE | GENESYS CLOUD SERVICES, INC. | 1302 El Camino Real, Suite 300 Menlo Park CA 94025 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| PURECONNECT | GENESYS CLOUD SERVICES, INC. | 1302 El Camino Real, Suite 300 Menlo Park CA 94025 | Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies, for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit;Technical support services, namely, trouble shooting of computer hardware problems; professional services, namely, customization and configuration of computer hardware;PURE CONNECT;Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services; installation and maintenance of computer software; technical support services, namely, trouble shooting of computer software problems and monitoring technological functions of computer network systems; |
| PUREENGAGE | GENESYS CLOUD SERVICES, INC. | 1302 El Camino Real, Suite 300 Menlo Park CA 94025 | Computer software for contact center management; software for use in developing interactive user interfaces;PURE ENGAGE;Providing temporary use of non-downloadable software for use in developing interactive user interfaces; providing online non-downloadable cloud computing software for contact center management; software as a service (SAAS) featuring software for contact center management; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management; |
| REPLY PATH | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | Computer software for contact center management and augmented marketing automation; computer software for augmenting interaction with customers, namely, downloadable cloud based software for use in the collection and analysis of data to provide customized and targeted marketing leads; computer software for workforce management and speech recognition and analytics; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; computer software for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; computer software for controlling internal and external voice and data communication for an organization's computer system; Computer software for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, and customized, customer specific applications in the customer service and marketing automation fields;DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS; PERSONNEL MANAGEMENT, EMPLOYEE MOTIVATION AND INCENTIVE PROGRAMS; ADVERTISING AND BUSINESS SERVICES; CONTACT CENTER WORKFORCE MANAGEMENT SERVICES; OPERATING AN ON-LINE MARKETPLACE FEATURING PERSONNEL APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS; WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS; CONSULTING SERVICES IN THE FIELD OF MARKETING AUTOMATION;SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR MARKETING AUTOMATION, DATA AUTOMATION AND COLLECTION SERVICES TO EVALUATE, ANALYZE AND COLLECT SERVICE DATA; DESIGN AND DEVELOPMENT RELATED THERETO IN THE FIELD OF MARKETING AUTOMATION, PROVIDING ON-LINE NON-DOWNLOADABLE SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE AND MARKETING SYSTEMS; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR EMAIL MARKETING, MESSAGING, CUSTOMER RELATIONS, MARKETING AUTOMATION AND FOR MANAGING BUSINESS INTELLIGENCE, BEHAVIORAL ANALYSIS, SALES INFORMATION, LEAD MANAGEMENT, SALES AUTOMATION, CUSTOMER ENGAGEMENT AND CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR AUTOMATING AND ENHANCING MARKETING LEADS; |
| REPLY PATH BY GENESYS | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | Computer software for contact center management and augmented marketing automation; computer software for augmenting interaction with customers, namely, downloadable cloud based software for use in the collection and analysis of data to provide customized and targeted marketing leads; computer software for workforce management and speech recognition and analytics; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; computer software for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; computer software for controlling internal and external voice and data communication for an organization's computer system; Computer software for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, and customized, customer specific applications in the customer service and marketing automation fields;REPLY PATH BY GENESIS;DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS, PERSONNEL MANAGEMENT, EMPLOYEE MOTIVATION AND INCENTIVE PROGRAMS, ADVERTISING AND BUSINESS SERVICES, CONTACT CENTER WORKFORCE MANAGEMENT SERVICES, OPERATING ON-LINE MARKETPLACE FEATURING PERSONNEL APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS, WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS; CONSULTING SERVICES IN THE FIELD OF MARKETING AUTOMATION;SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR MARKETING AUTOMATION, DATA AUTOMATION AND COLLECTION SERVICES TO EVALUATE, ANALYZE AND COLLECT SERVICE DATA; DESIGN AND DEVELOPMENT RELATED THERETO IN THE FIELD OF MARKETING AUTOMATION, PROVIDING ON-LINE NON-DOWNLOADABLE SOFTWARE FOR CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE AND MARKETING SYSTEMS; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR EMAIL MARKETING, MESSAGING, CUSTOMER RELATIONS, MARKETING AUTOMATION AND FOR MANAGING BUSINESS INTELLIGENCE, BEHAVIORAL ANALYSIS, SALES INFORMATION, LEAD MANAGEMENT, SALES AUTOMATION, CUSTOMER ENGAGEMENT AND CUSTOMER SERVICE; PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE FOR AUTOMATING AND ENHANCING MARKETING LEADS; |
| SAVE THE WORLD FROM BAD CUSTOMER SERVICE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT FOR ROUTING CUSTOMER INTERACTIONS TO AGENTS IN THE FIELD OF CUSTOMER SERVICE;DESIGN AND DEVELOPMENT OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER CONSULTING, NAMELY, INSTALLATION, REPAIR AND MAINTENANCE OF COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| SPEECH TO PHRASE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| SPEECH TO PHRASE RECOGNITION | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| SPEECH-TO-PHRASE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| SPEECH-TO-PHRASE RECOGNITION | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| THE CUSTOMER CENTRIC BACK OFFICE | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; |
| WOW METHOD | GENESYS TELECOMMUNICATIONS LABORATORIES, INC. | 2001 Junipero Serra Blvd. Daly City CA 94014 | COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT;METHOD;PROVIDING TEMPORARY USE OF ON-LINE NON-DOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CLOUD COMPUTING FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) SERVICES FEATURING SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CUSTOMIZATION AND IMPLEMENTATION OF COMPUTER SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; CONSULTING SERVICES IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; PROVIDING WORKSHOPS IN THE FIELD OF DESIGN AND CUSTOMIZATION OF SOFTWARE FOR CONTACT CENTER SERVICE DESIGN PLANNING AND MANAGEMENT; |
Where the owner name is not linked, that owner no longer owns the brand |
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