COMPUTER SOFTWARE FEATURING ARCHITECTURE

Brand Owner (click to sort) Address Description
ECUSTOMER Smart Technologies, Inc. 11701 Stonehollow Drive Austin TX 78758 Computer software featuring an architecture for processing web-based customer interaction functions, namely, online transaction processing and self-service customer support functions, and a set of integrated applications for performing interactive business functions, namely, sales, marketing, service, support and transaction processing functions between a commercial enterprise and its customers, business partners, suppliers and employees;E CUSTOMER;
TIME TO CUSTOMER SATISFACTION Smart Technologies, Inc. 11701 Stonehollow Drive Austin TX 78758 computer software featuring an architecture for processing web-based customer interaction functions, namely on-line transaction processing and self service customer support functions and a set of integrated applications for performing interactive business functions, namely sales, marketing, service, support and transaction processing functions between a commercial enterprise and its customers, business partners, suppliers and employees;CUSTOMER SATISFACTION;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. This invention describes a system and method for branding software deployed over computer networks. A user contacts the distributor's web site and initiates a download of the software. When the user visits the download website, the identity of the particular web site from which the download was initiated is transmitted to a branding server and captured on the user's computer, preferably in the form of a cookie. Subsequently, the user contacts the branding server and branding instructions are provided to the user's computer in accordance with the cookie. Branding may take the form of featuring the distributor's web site more prominently in an "integrated shopping service" or in a directory, or it may perform other alterations to the software. Branding is controlled by the software manufacturer's branding server, and can be modified at any time after the software is released.