CUSTOMER ENGAGEMENT

Brand Owner (click to sort) Address Description
ACTIVE CUSTOMER ENGAGEMENT First Insight, Inc. Suite 200 2000 Ericsson Drive Warrendale PA 15086 CUSTOMER ENGAGEMENT;Computer services, namely, implementing, customizing, calibrating in the nature of updating and maintaining, developing, updating, and maintaining software used for online marketing, entertainment, and consumer and product research; computer and software consultation with regard to operation, management, and use of software in the fields of online marketing, entertainment, and consumer and product; data automation and collection service using proprietary software to evaluate, analyze, and collect data in the fields of online marketing, entertainment, and consumer and product research; and software application services, namely, providing temporary use of on-line non-downloadable software for the capture, management, and analysis of data and for presenting analytic results for use in the fields of online marketing, entertainment, and consumer and product research;
BOUNDLESS CUSTOMER ENGAGEMENT Verint Systems Inc. 175 Broadhollow Road, Suite 100 Melville NY 11747 CUSTOMER ENGAGEMENT;Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia;
PROACTIVE CUSTOMER ENGAGEMENT UL 333 Pfingsten Road Northbrook IL 60062 CUSTOMER ENGAGEMENT;Providing technical business services, namely, testing, analysis and inspection of products of others to reduce late discovery of product problems, meet product launch dates and reduce product launch costs;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method is provided that identifies and categorizes the reason a customer contacts a customer service center, i.e. the customer's goal or problem. In addition, the method allows the customer to be categorized into a set of behavior-based groupings. This integration of goal and customer categorization establishes the foundation to optimally direct the customer's request through an appropriate center. This method can collect information regarding the customer's behavior and can use that behavioral information to determine the optimal manner for handling the customer request.