Verint Systems Inc.

ACTIONABLE INTELLIGENCE

Computer hardware and software for use in the fields of communications interception, telecommunications, digital security and surveillance, and enterprise business intelligence for use in the collection, retention and storage, analysis, dissemination and distribution of voice, fax, video, Internet, data and desk-top screen imagery transmissions, and instruction manuals and documentation, sold as a unit;INTELLIGENCE;computer consulting services in the fields of communications interception, telecommunications, digital security and surveillance, and enterprise business intelligence;

ACTIONABLE INTELLIGENCE

computer hardware and software for the recording, collection, retention, storage, analysis, dissemination, and redistribution of voice, fax, video, Internet, data, electronic, and computer transmissions, which transmissions are collected and analyzed for use in the fields of workforce optimization, contact center operations, video analytics, lawful interception, telecommunications, digital and cyber security, and enterprise business intelligence; computer software for monitoring, recording and analyzing personal interactions and communications for the purpose of workforce optimization, enterprise business intelligence and security intelligence; computer software for fraud and identity theft detection, employee training, internet and computer security;Consulting in the field of computer security;

ACTIONABLE INTELLIGENCE FOR A SMARTER WORKFORCE

Computer hardware and software for use in the fields of communications interception, telecommunications, digital security, surveillance, and enterprise business intelligence for use in the collection, retention and storage, analysis, dissemination and distribution of voice, fax, video, Internet, data and desk-top screen imagery transmissions, and instruction manuals and documentation, sold as a unit;INTELLIGENCE;Computer consulting services in the fields of communications interception, telecommunications, digital security, surveillance and enterprise business intelligence;

BOUNDLESS CUSTOMER ENGAGEMENT

CUSTOMER ENGAGEMENT;Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia;

C2I

computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing data and voice communications; computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing communications on social networks, mobile applications, chat applications, webmail services, voice over IP and video over IP; graphical user interface software used by communications service providers to assure compliance with telecommunications and electronic privacy and security laws, regulations and requirements; graphical user interface software used by law enforcement to manage lawful interception and data retention requests; computer software for crawling websites and gathering data for analysis; cellular, wireless, and mobility communication signal monitoring apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices and managing collected information; portable camera for use in surveillance; cellular, wireless, and mobility communication signal monitoring apparatus comprised of computer software and hardware for the purpose of locating maritime vessels and managing collected information;C 2I;computer security consultancy; computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, spyware, adware, malware and unauthorized data and programs on computers and electronic devices; computer virus protection services; design and development of computer software and hardware for computer virus protection;

CUSTOMER CENTRIC ENTERPRISE

Computer software and hardware for the capture and analysis of customer interactions and behavior and the optimization of workforce and enterprise operations and performance, and instructional manuals, sold as a unit;ENTERPRISE;Computer services, namely, installation, integration, customization, and support of computer software and hardware for the optimization of workforce and enterprise operations and performance; computer consulting services;

CUSTOMER INTERACTION ANALYTICS

Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends;business consultation services in the field of customer service, experiences, opinions, behavior or other business trends;computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends;

CUSTOMER SENTIMENT ANALYTICS

business consultation services in the field of customer service, experiences, opinions, behavior or other business trends;computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends;

ENGAGE

cellular, wireless, and mobility communication monitoring and management apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices;

ENGAGE GI2

cellular, wireless, and mobility communication monitoring and management apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices;

ENGAGE PI2

Cellular, wireless, and mobility communication monitoring and management apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices;ENGAGE PI TWO; ENGAGE PI TO;

ENGAGE SI2

Cellular, wireless, and mobility communication monitoring and management apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices;ENGAGE SI TWO; ENGAGE SI TO;

ENGAGEMENT CAPACITY GAP

ENGAGEMENT;Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia;

I-ROOMS

Computer software for digitally managing, analyzing, transcribing and recording audio and video of interview and investigation rooms, and instruction manuals, sold as a unit;INVESTIGATION ROOMS;

INSIGHT360

Computer software for recording, searching or analyzing structured or unstructured speech, text or data communications for the purpose of analysis of customer service, experiences, opinions, behavior or other business trends;INSIGHT 360;business consultation services in the field of customer service, experiences, opinions, behavior or other business trends;computer services for the installation, integration, and customization of computer software and for the technical support of computer software, namely, troubleshooting of computer software problems; all of the foregoing for computer software in the field of customer service, experiences, opinions, behavior or other business trends;

INTELLICOACH

computer software and hardware for delivering training materials to call center agent desktops and performing live monitoring and assessment of contact center calls, and instruction manuals, sold as a unit;INTELLIGENT COACH;

INTELLIFIND

computer speech analytic software for automatically categorizing and analyzing the content of contact center interactions for the purpose of developing successful customer-facing strategies, and instruction manuals, sold as a unit;INTELLIGENT FIND;

INTELLIGENCE IN ACTION

Computer hardware and software for use in the fields of communications interception, telecommunications, digital security, surveillance, workforce optimization, call-centers and enterprise business intelligence for use in the collection, retention and storage, analysis, dissemination and distribution of voice, fax, video, Internet, data and desk-top screen imagery transmissions, Computer software for monitoring, recording and analyzing customer interactions through various means and mechanisms of communication for the purpose of workforce optimization; computer software for scheduling, performance management, training and reporting on employees, and instruction manuals and documentation, sold as a unit;INTELLIGENCE;Computer consulting services in the fields of communications interception, telecommunications, digital security, surveillance, enterprise business intelligence, call-centers and workforce optimization;

INTELLISCREEN

computer software for monitoring activity on the desktop screen of a contact center agent or back-office worker and for tracking application usage, data entry, and screen content, and instruction manuals, sold as a unit;INTELLIGENT SCREEN;

RETAIL TRAFFIC ANALYTICS

computer hardware and software for use in the fields of digital security, surveillance, and enterprise business intelligence for use in the collection, retention, storage, analysis, dissemination and distribution of networked, mobile and wireless video, audio and data transmissions;

RTA

computer hardware and software for use in the fields of digital security, surveillance, and enterprise business intelligence for use in the collection, retention, storage, analysis, dissemination and distribution of networked, mobile and wireless video, audio and data transmissions;RETAIL TRAFFIC ANALYTICS;

THE POWER TO IMPROVE EVERYTHING

Computer software and hardware for the capture and analysis of customer interactions and behavior and the optimization of workforce and enterprise operations and performance, and instructional manuals, sold as a unit;Computer services, namely, installation of computer software, integration and customization of computer software and hardware, and support in the nature of troubleshooting computer hardware and software problems all for the optimization of workforce and enterprise operations and performance; computer consulting services;

THE SCIENCE OF CUSTOMER ENGAGEMENT

Computer hardware and recorded software sold as a unit for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; Downloadable computer software for self-service and automated customer engagement, namely, intelligent virtual assistants, web and mobile self-service, and social communities; Downloadable computer software for experience management, namely, software for capturing and correlating voice, video, email, text, chat, social digital, and survey interactions with customers for the purpose of improving customer service and experience; Downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud;Consulting services in the fields of business technology software, design and development of computer hardware, and computer software and cloud deployment, namely, self-service and automation, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia; Online non-downloadable computer software for use in the fields of customer service and engagement, customer and employee support, employee and operations management, and compliance and security management incorporating workforce engagement software, namely, software for workforce forecasting and scheduling, knowledge and employee assistance, quality assurance, operational insights and analytics, and operational and performance management; Online non-downloadable computer software for self-service and automated customer engagement, namely, intelligent virtual assistants, web and mobile self-service, and social communities; Online non-downloadable computer software for enterprise recording to enhance regulatory compliance and minimize fraud, namely, omnichannel recording of voice, text, screen, and video, compliance recording, voice biometrics and authentication, and real-time analysis of caller behavior and related call parameters to detect potential fraud;

TRANSFORMING CUSTOMER ENGAGEMENT

Computer software and hardware for monitoring, recording and analyzing customer interactions and sentiments through various means and mechanisms of communication for the purpose of workforce optimization;CUSTOMER ENGAGEMENT;

VBI

computer hardware and software for use in the fields of digital security, surveillance, and enterprise business intelligence for use in the collection, retention, storage, analysis, dissemination and distribution of networked, mobile and wireless video, audio and data transmissions;VIDEO BUSINESS INTELLIGENCE;

VERINT

Computer hardware and software for use in the fields of telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia for use in the monitoring, acquisition, recording, analysis and storage of voice, fax, video, Internet, data and desk-top screen imagery from multiple telecommunication channels, and instruction manuals, sold as a unit;Computer consulting services in the fields of business enterprise solutions, computer software and hardware, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia;

VERINT

Computer hardware and software for use in the fields of telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia for use in the monitoring, acquisition, recording, analysis and storage of voice, fax, video, Internet, data and desk-top screen imagery from multiple telecommunication channels, and instruction manuals, sold as a unit;In the statement, Column 1, line 1, VERNIT should be deleted, and, VERINT should be inserted.;Color is not claimed as a feature of the mark.;Computer consulting services in the fields of business enterprise solutions, computer software and hardware, telecommunications, digital security and surveillance, computer and telecommunication networks and multimedia;

VERINT C2I

computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing data and voice communications; computer hardware and software for telecommunication surveillance, namely, for interception, filtering and analyzing communications on social networks, mobile applications, chat applications, webmail services, voice over IP and video over IP; graphical user interface software used by communications service providers to assure compliance with telecommunications and electronic privacy and security laws, regulations and requirements; graphical user interface software used by law enforcement to manage lawful interception and data retention requests; computer software for crawling websites and gathering data for analysis; cellular, wireless, and mobility communication signal monitoring apparatus comprised of computer software and hardware for the purpose of identifying, intercepting, controlling, and locating wireless phones and handheld devices and managing collected information; portable camera for use in surveillance; cellular, wireless, and mobility communication signal monitoring apparatus comprised of computer software and hardware for the purpose of locating maritime vessels and managing collected information;VERINT C 2I;computer security consultancy; computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, spyware, adware, malware and unauthorized data and programs on computers and electronic devices; computer virus protection services; design and development of computer software and hardware for computer virus protection;

VERINT VERIFIED

computer consulting services in the fields of communications interception, telecommunications, digital security and surveillance, and enterprise business intelligence; Computer services, namely, installation of computer software, integration and customization of computer software and hardware, and support in the nature of troubleshooting computer hardware and software problems all for the optimization of workforce and enterprise operations and performance;

VIDEO BUSINESS INTELLIGENCE

computer hardware and software for use in the fields of digital security, surveillance, and enterprise business intelligence for use in the collection, retention, storage, analysis, dissemination and distribution of networked, mobile and wireless video, audio and data transmissions;

VOICE OF THE CUSTOMER ANALYTICS

Computer software for searching, monitoring, collecting, recording, analyzing, and reporting customer interactions through various internal and external means and mechanisms of communication for the purpose of workforce optimization, improved customer service and customer retention;

VOICE OF THE CUSTOMER ANALYTICS

business consultation services in the field of customer service, experiences, opinions, behavior or other business trends;ANALYTICS;

WITNESS ACTIONABLE SOLUTIONS

Computer software and hardware for the capture and analysis of data reflecting customer interactions and behavior and the optimization of workforce and enterprise operations and performance, and instructional manuals sold as a unit therewith;Computer services, namely, installation of computer software, integration and customization of computer software and hardware, and support in the nature of troubleshooting computer hardware and software problems all for the optimization of workforce and enterprise operations and performance; computer consulting services;