EIS INTERNATIONAL, INC.

CENTENIUM

computer hardware and software for use in telecommunication call center systems, namely, computer telephony integration and automation, and related documentation and manuals sold as a unit;

CUE CONTACT UNIVERSAL EXCHANGE

software, namely, software architecture products which act as a middleware for call centers, allowing different call center applications to be integrated together, and related manuals and documents;UNIVERSAL EXCHANGE;

CYBERNETICS

COMPUTER SOFTWARE FOR USE IN WORK FORCE MANAGEMENT SYSTEMS, NAMELY, COMPUTER SOFTWARE FOR TRACKING EMPLOYEE ATTENDANCE AND PERFORMANCE, COMPUTING AMOUNTS OF PRODUCTION AND TRACKING PROJECTS, AND RELATED DOCUMENTATION AND MANUALS SOLD AS A UNIT THEREWITH;

JCODE

telephone call processing software application to access and interact with programs and databases external to the system;J CODE;

SMART-KEY

AUTOMATIC TELEPHONE DIALING CALL MANAGEMENT APPARATUS INCORPORATING COMPUTER KEYBOARD CONTROLS;

SOUND & SCREEN

systems comprised of computer hardware and software as an integrated voice and data recording and playback system for on-line recording of voice and data transactions in a call center and for the subsequent playback of the recorded transactions for verification, and documentation and manuals sold as a unit therewith;SOUND AND SCREEN;

SUREFIND

data created on local area networks, personal computers, laptop computers or file servers, and related documentation and manuals shipped with the goods as a unit;SURE FIND;

VIRTUAL CENTER FORECASTER

computer software, namely, software for combining call information from multiple remote sites and call centers in one central site, and database for running global forecasts by using central to remote site queue cross in the field of scheduling, and related documentation and manuals sold as a unit therewith;